AutoNation Hyundai Columbia

The buying experience was great but the service center is disappointing to say the least. I took my vehicle in for an oil change and tire rotation and I know for a fact that they didn’t rotate the tires so h disappointing to say the least. I took my vehicle in for an oil change and tire rotation and I know for a fact that they didn’t rotate the tires so how can I be sure that they even changed the oil? More

They have always been prompt when I bring my car in for service. They could be a little more hospitable and friendly though. service. They could be a little more hospitable and friendly though. More

This was a great facility I was well taken care of and the staff was very professional and courtesy I recommend this business for anyone who has car make ! the staff was very professional and courtesy I recommend this business for anyone who has car make ! More

Hyundai auto nation is a wonderful car place to take your car they are very good people and easy to take to car they are very good people and easy to take to More

Service was fast efficient and very thorough the service clerks were very courteous, friendly and helpful. Waiting area was comfortable and stocked with snacks and beverages. My experience at the dealership clerks were very courteous, friendly and helpful. Waiting area was comfortable and stocked with snacks and beverages. My experience at the dealership was stress free and more professional than I expected. More

We had a very good experience at AutoNation. Our Service Rep. was quite pleasant and personable. She even apologized for the delay in contacting me when the car was finished, though we dropped Our Service Rep. was quite pleasant and personable. She even apologized for the delay in contacting me when the car was finished, though we dropped it off and didn't expect it for another hour or so. More

Service was great when I walked in I was greeted with a smile I told them what I was there for and he explained to me what had to be done I was letting him know I would have to wait on my car He let me kno smile I told them what I was there for and he explained to me what had to be done I was letting him know I would have to wait on my car He let me know that it was a shuttle that can take me home and pick me back up when my car was ready Riding with James to and from home was really good customer service And Franklin was the best More

First visit to this dealership and they took care me like I was a long time customer. Taken care of in a timely manner. Very satisfied with the experience. I was a long time customer. Taken care of in a timely manner. Very satisfied with the experience. More

My first trip back since name change to One Nation and all the employees were helpful! One employee will followup with you throughout the process…a good change! I was impressed with their caring! all the employees were helpful! One employee will followup with you throughout the process…a good change! I was impressed with their caring! More

Took my car and dropped it off for a diagnostic check b/c I'm losing 1 quart of oil every oil change which is about every 5,000 miles. Told them I also had black sut in the tail pipe. Advisor called me a b/c I'm losing 1 quart of oil every oil change which is about every 5,000 miles. Told them I also had black sut in the tail pipe. Advisor called me and said that losing 1qt of oil every oil change is amazing if that's all your losing and couldn't find any leaks. I asked her what about the black in the tail pipe? She said we didn't check that wasn't aware of that. She told me they waived the 160.00 diagnostic fee. I told her I've never heard losing oil was a good thing.I also told them I had black sut in the tail pipe when I originally made my appointment. I'l Never go back to Auto Nation!!! I called and left a message for her to call me and no response. I also called and left a message for the service manager and no response! They absolutely have no customer service skills and act like it's a joke. More