AutoNation Hyundai Columbia

Jerrell the sales representative was the single best guy we have dealt with in over 40 years of buying over 15 cars. He was pleasant and knowledgeable and very easy to work with. He especially impressed us we have dealt with in over 40 years of buying over 15 cars. He was pleasant and knowledgeable and very easy to work with. He especially impressed us by spending over an hour with us to go over all the special parts of the car after closing the deal prior to us driving off. He didn't need to do it, but he did it anyway and was great. The financing rep was a young guy and came across as trying to take advantage of us (and he did in certain ways - ie. we recieved $1000 discount for financing with Hyundai and saw that it was advertised as $1250 after the fact). The financing rep's supervisor was the man who ensured we purchased our car from AutoNation. He made us feel like we were important enough for him to direct the young financing rep to modify the plan that he was attempting to sell us (and take advantage of us). That is his job and he did it well. Thank you. AutoNation received a 5 because of those two outstanding people. We would shop with them again. Overall it did take too long to complete this sale. 7 hours. More

Long wait for service even after scheduled appointment and this form. Cannot proceed with15 words. and this form. Cannot proceed with15 words. More

Been a customer for awhile. About a year ago started having problems in the service dept. Very hard to talk to someone, it's very automated. It takes a while to get in for About a year ago started having problems in the service dept. Very hard to talk to someone, it's very automated. It takes a while to get in for services. It wasn't always like this. More

Service Rep. . was very professional and courteous. Car was serviced and work was competed in a timely manner. Very nice facilities. Highly recommend it. . was very professional and courteous. Car was serviced and work was competed in a timely manner. Very nice facilities. Highly recommend it. More

Sales associate was great but the wait to get to the financing took way too long. I thought the purchase would be much quicker since most of the initial paperwork was ready since I worked the deal by p financing took way too long. I thought the purchase would be much quicker since most of the initial paperwork was ready since I worked the deal by phone and online. More

Frank was my service advisor & I was from out of town & he took really good care of me! He went above & beyond for me, his service was excellent!! he took really good care of me! He went above & beyond for me, his service was excellent!! More

My husband use this dealer for servicing his car, we trust them and that's why now that I own a Hyundai I have brought mine.Thank you trust them and that's why now that I own a Hyundai I have brought mine.Thank you More

Jill was very helpful & knowledgeable of my 2017 Hyundai Sonata & very polite, will always use this service department for my car. Sonata & very polite, will always use this service department for my car. More

Provided excellent service in a timely, friendly manner. The mechanical problem with my car was properly diagnosed and repaired very efficiently. I could not have asked for better care. Greatly exceeded my The mechanical problem with my car was properly diagnosed and repaired very efficiently. I could not have asked for better care. Greatly exceeded my expectations. Thank you! More