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AutoNation Honda at Bel Air Mall - Service Center

Mobile, AL

4.6
395 Reviews

395 Reviews of AutoNation Honda at Bel Air Mall - Service Center

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December 17, 2021

My Honda had a nail stuck in the rear tire, and not wanting it to go flat on me, I called the dealership to see if it could be repaired that day. Jennifer, the Service Advisor that I worked with, was More

by pcottod423
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Waits, Sydney Thorp
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December 16, 2021

I was having problems with my AC and the part would need to be ordered, but Elizabeth was on top of things with the part arriving in a timely fashion and setting me up to get it fixed. Everyone that I have More

by glow4988
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth, India, Brian and there is others - the name I'm not sure of.
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Dec 17, 2021 -

AutoNation Honda at Bel Air Mall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 16, 2021

I have bought three different Hondas here. I have never been elsewhere for service or parts. They are complete professionals. Thank you. Also, Brian Jackson is excellent. More

by Btg27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Jackson
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Dec 17, 2021 -

AutoNation Honda at Bel Air Mall responded

Hi, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 15, 2021

They have been great to do what they said they was doing oil change was done in a timely matter More

by marytillman.mt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
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Dec 17, 2021 -

AutoNation Honda at Bel Air Mall responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

December 15, 2021

They have a world class Service Department . Ms. Elizabeth service adviser has been helping us for several years is very friendly and knowledgeable. Michelle ( Service Manger ) is a great leader a More

by rayk2006cooks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Dec 17, 2021 -

AutoNation Honda at Bel Air Mall responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Honda at Bel Air Mall and we hope to be of service again in the future.

December 14, 2021

Elizabeth in Service gave excellent service! I always ask for her. Appreciate too the driver! More

by giginorton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Ann Martial (5 stars)!
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Dec 16, 2021 -

AutoNation Honda at Bel Air Mall responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

December 13, 2021

I love to make appointments because it allows me to drop my car off and to be called when it’s ready More

by bush.terrica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Dec 14, 2021 -

AutoNation Honda at Bel Air Mall responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 13, 2021

They do excellent work as a team and very friendly thank you so much Honda. More

by Earl Perry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Team Honda
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Dec 14, 2021 -

AutoNation Honda at Bel Air Mall responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 13, 2021

Great service, they made a same day appt. for oil change and tire rotation. India was awesome! More

by Pshestak09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
India, Sydney Thorp
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Dec 14, 2021 -

AutoNation Honda at Bel Air Mall responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 09, 2021

This is my "go to" Service Department. I have been using this dealership and Brian Jackson (as my service advisor) for thirteen years! The entire department is friendly and professional! More

by sjurenka36605
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Jackson
Report | Print
Dec 13, 2021 -

AutoNation Honda at Bel Air Mall responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

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