AutoNation Honda at Bel Air Mall

Awesome experience!! Highly recommend! So thankful for these people! First of all we went to a competitor dealership and waited there for almost 8 hours and they added unwanted services and So thankful for these people! First of all we went to a competitor dealership and waited there for almost 8 hours and they added unwanted services and add on's that costed almost 1500 extra. We couldn't talk them out of removing it so we walked out. We went immediately to Autonation Honda. They were so kind to work with us especially since we came right before close. They didn't have the exact model of the 2015 CRV that I wanted but the general manager asked me what color I wanted which was red (which the other dealership did not have) and he got me the model up from what I wanted and gave me an amazing price due to all of our troubles from the other dealership. The general manager, Terry, Rachael, and all the others who helped us were so kind and patient. They stayed open for 2 hours after close to ensure I could drive off with my car. I got what I wanted and more with no lies and no trouble. I appreciate everyone tremendously and I would recommend anyone to come to this dealership if you love in the gulf coast area. Again thank yall so much for everything! More

I will be a returning customer forever. I just purchased my 4th car from autonation Honda in Mobile, Alabama. I dealt with Michelle Internet sales, and Ron. They go above and beyond my expe I just purchased my 4th car from autonation Honda in Mobile, Alabama. I dealt with Michelle Internet sales, and Ron. They go above and beyond my expectations everytime. Literally signing took less then 15 minutes. Love Michelle. She is a true person and now she has a repeat customer as long as she is there. I absolutely love my Honda Civic coupe SI. Thank you so much for the personalized service and dedication Michelle. I am passing your cards out to everyone. More

Same old Sleazy Used Car Managers using old tricks I did purchase a 2013 Odyssey from Autonation Honda, but will not ever be back. First I was told they couldn't come down on price because it was a "c I did purchase a 2013 Odyssey from Autonation Honda, but will not ever be back. First I was told they couldn't come down on price because it was a "certified" vehicle, then sitting down at the finance table, it was all of a sudden "not certified". There was a sticker on the car that said certified. They also led me to believe they could get my requested interest rate when they couldn't so I had to go through my bank at the last minute. The salesman, Richard, was a really nice guy however it's clear the salesmen are puppets for the used car manager. I told them my bottom line which they agreed to only to find the invoice $50 higher. It's not the point of the $50 but respecting the customer. Have my $50 now but never a penny again. Overall, hectic, confusing, stressful car buying experience. Don't let the customer leave, hold the trade in keys, every ridiculous used car sales trick in the book. More

Drove a little, Saved $600! I asked for figures from True Car on a Honda Civic Cpe LX. The Price at AutoNation was over $500 lower! I was skeptical but when I got there everythin I asked for figures from True Car on a Honda Civic Cpe LX. The Price at AutoNation was over $500 lower! I was skeptical but when I got there everything was as they said. Ron Getto and Michelle Dauzat. delivered the car to us and we were thrilled to deal with a Car Dealer that actually did as they said! More

Within about ten minutes of leaving Autonation Honda at Bel Air Mall after buying my 2008 Trailblazer, the check engine light came on. This happened in the middle of the tunnel, and in stop-and-go traffic, Bel Air Mall after buying my 2008 Trailblazer, the check engine light came on. This happened in the middle of the tunnel, and in stop-and-go traffic, so it was more than a little nerve-wracking. I immediately called the dealership to see what was going on, and they told me that it was my problem, since it was a used car. I had the code checked at my Chevy dealer, and they said that the truck had shown this code before, meaning that the check engine light had been reset. So the first week for my ‘new’ used car was spent at the Chevy dealership; parts alone were over $800 to fix. To say I’d avoid Autonation Honda at Bel Air Mall in the future would be an understatement. More

Great dealer. Fast and efficient service. Good price and great quality car. Would tell anyone to go there. Treated my family and me with great respect. great quality car. Would tell anyone to go there. Treated my family and me with great respect. More

Best car buying experience ever! Ron Getto, Joe Sutter and Ovis were very professional. I will recommend Treadwell Honda and buy from them again in the future. and Ovis were very professional. I will recommend Treadwell Honda and buy from them again in the future. More

Dealer was recommended to have the best price for the car I was searching for along with the USAA price. They honored the price and did not try to attach add-on expenses as another Honda dealer did. Very c I was searching for along with the USAA price. They honored the price and did not try to attach add-on expenses as another Honda dealer did. Very courteous and helpful getting us used to the operation on the new vehicle. More

I began my horrible experience with Treadwell Honda by requesting an Internet price on a 2013 Honda Accord V6 coupe. I was contacted by phone within 10 mins by Ron Getto. This seemed like a good response requesting an Internet price on a 2013 Honda Accord V6 coupe. I was contacted by phone within 10 mins by Ron Getto. This seemed like a good response. I explained to him what exactly I was looking for in a vehicle. I then explained to him that I would have a trade-in vehicle and gave him the details of my trade-in vehicle. I asked him if he could give me a generalized trade value for my vehicle to see if it was going to be worth my commute to Mobile to actually work a deal. He then told me that was not possible, although I have done this with other dealers in the past over the phone/Internet. I mean what's the point of Internet sales if they can not give a non-binding estimate over phone/Internet. Most car buyers are trading in a vehicle. He became rude and loud over the phone as if I was asking for a verbal/phone contract w/o actually seeing my trade. I ended the phone call by telling him I would find another Honda dealer to deal with. After hanging up the phone, a coworker sitting about 5-6 ft from me "at the time of the call" looked at me with a "WOW" look. She could hear his loud and rude comments. She and I agreed I should talk to a manager about the call. I mean whoever hears of a rude car salesperson? They are usually very nice depending on commission. So I called and asked for a manager. I was then contacted with Keith Shepard. He seemed like a good person. He apologized for what he called a "mis-communication" on Ron Getto's part. He than took my detailed info on my trade vehicle. He emailed me a quote about 30mins later. The quote was not bad,but of course I wanted more.he said he would have to physically see my vehicle. I said "no problem." I showed up 2 days later. Keith Shepard appraised my trade and made the same offer. I asked for a little more. Keith Shepard said he would call me back in a couple of hours. That did not happen. I showed up the next morning ready to buy. I was hoping for a couple of hundred more for my trade but was willing to purchase at initial offer. When I arrived I asked for Keith Shepard . So here he comes,hand out, ready to shake mine. He immediately tells me that my trade value just dropped $1500 in less than 24hrs. WHAT? This does not happen! Keith Shepard is full of feces. He apparently offered too much for my trade. One of his superiors realized and told him to fix the situation. All he could do is continue to lie! Very shady dealership. I will recommend my WORST enemy to Treadwell Honda and Keith Shepard. More

The staff devoted all attention to making sure I was comfortable and that the transaction was as smooth and fast as possible. Would highly recommend this business to everyone. comfortable and that the transaction was as smooth and fast as possible. Would highly recommend this business to everyone. More