AutoNation Honda at Bel Air Mall

It was an excellent experience for me. The hospitality was great and the environment. They made it easy and comfortable experience. I would recommend them to someone else was great and the environment. They made it easy and comfortable experience. I would recommend them to someone else More

Auto Nation Honda has serviced my auto since I purchased it. My services has been minimal but my service adviser Brian make sure I know what needs to be done and the time frame for having it done. Thank you it. My services has been minimal but my service adviser Brian make sure I know what needs to be done and the time frame for having it done. Thank you Brian for your care and kindness concern and care each time I visit Auto Nation Honda, continue to be the person you are❤❤❤❤ More

Always had excellent service until last visit. Made appointment early in week. Was told upon arrival my wait time was Three hours. Then after service , had to return twice the same day due to issues th appointment early in week. Was told upon arrival my wait time was Three hours. Then after service , had to return twice the same day due to issues that happened. More

DO NOT DO BUSINESS WITH THIS COMPANY. If I could give a DO NOT DO BUSINESS WITH THIS COMPANY. If I could give a zero rating for the Auto Nation Honda Bel Air Mall dealership, I would. Today, Friday March DO NOT DO BUSINESS WITH THIS COMPANY. If I could give a zero rating for the Auto Nation Honda Bel Air Mall dealership, I would. Today, Friday March 5, 2021 at approximately 10:00 am, my husband put a $500 deposit down on a 2021 Honda CR-V EX- L AWD vehicle. We were told to arrive at the dealership tomorrow, 3/6/21 at 9:00 am to pick up the vehicle and finalize the paperwork. Much to our surprise, my husband was contacted this afternoon and told that the car, which we had secured with a $500 deposit, had been sold. When speaking to the sales manager my husband was told "the best that they could do was knock $383 off of a 2020 Honda CR-V EX-L AWD". Pretty much, take it or leave it. I am appalled at the lack of professionalism of the sales staff at this dealership. I just called to speak with a manager and was argued with about the $500 deposit and hung up on. This company does not care about the customer. In the trying times we are living in, conducting business remotely is a necessity. If you are trusting the staff at this dealership to be competent enough to secure a vehicle for you and conduct business remotely and safely during this pandemic, you will be sadly disappointed. More

The company lacked professionalism and transparency around service capabilities. Poorly trained technicians who lack the value of honesty. Very unsatisfied will not be returning. Unhappy with service. around service capabilities. Poorly trained technicians who lack the value of honesty. Very unsatisfied will not be returning. Unhappy with service. More

Auto nation Honda Bel Air Mall service department is awful! I took my 2019 CRV in for routine pre paid maintenance. Was told my 1yr old car tires are no longer any good, but I can purchase a new set. W awful! I took my 2019 CRV in for routine pre paid maintenance. Was told my 1yr old car tires are no longer any good, but I can purchase a new set. When I said there should be no way the tires are bad and I'm not going to buy news, they then refused to do my alignment! After I went to another tire shop, they inspected my tires and said all I needed was the alignment and no need to purchase new tires at this time! This has really upset me. They are such liars and scammers! I hate being lied too. I'm scared to keep going for my pre paid services! The service manager backed his mechanic and lied further. They need to change the entire department! More