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AutoNation Honda at Bel Air Mall

Mobile, AL

Overview
Reviews
Vehicles
4.7
765 Reviews
AutoNation Honda at Bel Air Mall is your local source for new Honda vehicles, used cars for sale, and Honda service in Mobile, AL. Featuring exclusive AutoNation pricing, you'll receive a competitive price on both new and pre-owned cars, trucks, and SUVs. And if you can't find that perfect new or used Honda, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in Mobile, located off of I-65 and the Bel Air Mall. No matter what your Honda needs are, AutoNation Honda at Bel Air Mall is here for you!
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1175 E I-65 Service Rd S

Mobile, AL

36606

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Showing 765 reviews

October 10, 2021

I was from out of town and they great job fixing my crv and got me back home safely! More

by bhotaling1120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth
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Oct 12, 2021 -

AutoNation Honda at Bel Air Mall responded

Hi, we appreciate you taking the time to leave us a response, Bhotaling1120! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 08, 2021

Brian is always great to work with!! Gave me options on the work needed. Always why I keep coming back 😄 More

by fossil11usa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
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Oct 09, 2021 -

AutoNation Honda at Bel Air Mall responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 08, 2021

She was very helpful, courteous, and went out of her way to solve my problem. She is definitely an employee to be proud of. More

by Frangreenough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth
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Oct 11, 2021 -

AutoNation Honda at Bel Air Mall responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

October 08, 2021

They resolved one of my problems quickly while I waited. I need another important resolution but have to wait since there is not a loaner car. More

by Shirley.hall
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Michelle Bradford
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Oct 11, 2021 -

AutoNation Honda at Bel Air Mall responded

Hi, we're disappointed to hear of the negative experience you had at our location. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (251) 202-2023 -- we hope to hear from you soon. Take care!

October 08, 2021

Guaranteed a black car we bought “in transit” and received a grey car. Ruined birthday😡 More

by AngryCustomer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Glasenapp
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Oct 10, 2021 -

AutoNation Honda at Bel Air Mall responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (251) 202-2023 for ways we can work towards resolving these issues. We look forward to hearing from you soon. Take care!

October 07, 2021

I was in and out in less than an hour for an oil change. The technician was very pleasant and efficient and the waiting area was clean with fresh coffee :) More

by maryb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
India Leslie
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Oct 09, 2021 -

AutoNation Honda at Bel Air Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 06, 2021

Every visit is professional and trustworthy. You are given direct information. The service department & staff under your needs. More

by rone4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Jackson
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Oct 09, 2021 -

AutoNation Honda at Bel Air Mall responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

October 06, 2021

The service department was clean and they worked quickly and efficiently. I like this shop. I will bring my car here in the future. More

by gangrayjane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know his name
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Oct 09, 2021 -

AutoNation Honda at Bel Air Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 05, 2021

I had an appointment and still sat for over two hours for an oil change! And then I asked if they would vacuum my car out and they said they don’t do that anymore. Sad thing is, I lease a car through them so More

by Matthew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department
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Oct 07, 2021 -

AutoNation Honda at Bel Air Mall responded

Hi Matthew, we are deeply disappointed by your experience at AutoNation Honda at Bel Air Mall. We care about all our customers and wish to restore your good faith in our dealership. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (251) 202-2023 to discuss what we can do to help.

October 04, 2021

ONE thing I GREATLY APPRECIATED about this visit there wasn't any pressure to purchase additional service. It was recommended to have it done in the near future. Service done in a timely manner which More

by Unekfaith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
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