AutoNation Honda at Bel Air Mall

Auto Nation Honda service department has always provided me with great service. India Leslie goes out of her way to help me in an honest, straightforward manner. Her knowledge and expertise was so appreciat me with great service. India Leslie goes out of her way to help me in an honest, straightforward manner. Her knowledge and expertise was so appreciated as always. More

Great service and friendly assistance! Just went for an oil change and quickly got out! oil change and quickly got out! More

The very best part of this dealership was the general manager. The salesman I had told me over and over that I had to give her a ten when surveyed - it got annoying after a while. I don’t think the sales manager. The salesman I had told me over and over that I had to give her a ten when surveyed - it got annoying after a while. I don’t think the salesman was professional. I have complained to the service department several times that the CRV is very loud when driving on an interstate. I am not exactly in love with the CRV because I do travel for about an hour once a week to another city on an interstate and the radio has to be turned up it’s very loud. When I first got the car it had 4 miles on it and I immediately took it back to the dealership and they did fix it in the service department because it was severely pulling to the right and they needed to align it immediately with 4 miles on the car ? That’s cuckoo. I give service there do they did fix it. The next thing that happened about the car is I took it back for loud road noise when driving on the interstate- and they had to spray the glass in the windows with a propellant to seal the car. The next thing that happened was the hatchback door and back light were not seeded correctly when assembled and air was pulling through the car. I did not hear this air and noise in the used crv the salesman had me test.drive. I will never buy a car again that is being shipped in. I never got to test drive the car before signing the papers because it came in to the dealership about a week after signing papers. I don’t think the assembly in Mexico is optimal. Too many things were not right with this car. I really wish I could trade it in for a quiet car it’s very aggravating to drive on the highway and hear loud road noise. I do not recommend based on my experience this car. It’s a highbred car and I was told that I’d get great gas mileage. I am not getting above 29.3 miles a gallon. Other folks that have the same car are getting gas mileage in the 30s and maybe 40s. not in love wjth this car More

A little disappointed because I thought this dealer supposed to be very professional and trustworthy. But I found out they sneaked in my oil change bill a charge that was not done on my car. While it w supposed to be very professional and trustworthy. But I found out they sneaked in my oil change bill a charge that was not done on my car. While it was just $2.99 ,it’s dishonest and I was promised it will be refunded. But 9 days later and it was not done.It might be just a small amount but it’s dishonest and I lost my trust in your services.Plus the oil change had to be redone because was leaking pretty bad. More

Auto Nation Honda service department is the best. I usually work with Brian and he always make sure I get great service. usually work with Brian and he always make sure I get great service. More

My experience with AN on 20 Jan 2022 was outstanding. India was my service rep and was courteous, professional and most helpful. I am very pleased! India was my service rep and was courteous, professional and most helpful. I am very pleased! More

Service was awesome! Employees were courteous and helpful. All questions were answered and the employees seemed very knowledgeable. helpful. All questions were answered and the employees seemed very knowledgeable. More

This is my second vehicle I have purchased from this dealership and I will be back. dealership and I will be back. More

Tori was great . Worked with meTo make sure i left with Tori was great . Worked with me To make sure i left with a vehicle . Great costumer service Tori was great . Worked with me To make sure i left with a vehicle . Great costumer service More

The staff was very courteous and not over powering with sales pitching. They have created a nice environment where I didn't feel pressured to make a decision. sales pitching. They have created a nice environment where I didn't feel pressured to make a decision. More