AutoNation Honda at Bel Air Mall

Just my normal oil change. Satisfied with what was done. Only wish on the service sheet they give me, they would list items that need to be done with the mileage on my car and Satisfied with what was done. Only wish on the service sheet they give me, they would list items that need to be done with the mileage on my car and a estimate of cost. I have asked before but have never been able to receive. More

This service was promptly completed with all my issues addressed. The service manager was courteous and very attentive to my needs. It was a pleasure working with them. addressed. The service manager was courteous and very attentive to my needs. It was a pleasure working with them. More

Easy to get my car checked in for my oil change. The temporary waiting room was really nice and comfortable. I wish they would keep it! Great service overall. The temporary waiting room was really nice and comfortable. I wish they would keep it! Great service overall. More

I have left this review to the " last chance" because I have be so angry about the whole situation. I had called ahead to made an appointment to get a 1000,000 mile service done on my 2012 Accord. I ask have be so angry about the whole situation. I had called ahead to made an appointment to get a 1000,000 mile service done on my 2012 Accord. I ask how long would such a large service would take. She said normally a hour and a half. I said I would wait for it to be done. I arrived at ten am, I told them to do all that needed to be done, They started, I waited. One and a half hours later [ at half past eleven am] the asst. service manager came and told me what needed to be done and that I could pick up the car at four pm!! I was UPSIT to say the very least!! NO ONE ever even hinted that there were "two parts" for the service work. IF I had been told what the whole procedure was I would have left the car in the morning and then come back for it. I will not go into the trouble and last minute upset that this caused in my family work schedules, because just the process of recounting all of it has brought out my anger again!! The first rule in service is. Review the WHOLE service work with the customer. Never assume. More

Fairly simple process and came prepared with everything done prior to arrival. People we interacted with were fine, but others milled around and not helpful to other customers waiting. A little of the up s done prior to arrival. People we interacted with were fine, but others milled around and not helpful to other customers waiting. A little of the up selling by the dealership people attempted but nothing gross. More

"Tori". the salesperson I dealt with was courteous and answered all my questions regarding the vehicle I was interested in. It took 3 hrs to complete the sal the salesperson I dealt with was courteous and answered all my questions regarding the vehicle I was interested in. It took 3 hrs to complete the sale. A little longer than I expected. More

on time and complete. i was very satifie with the service. basic oil change, but done well i was very satifie with the service. basic oil change, but done well More

I had a great buying experience at Auto Nation Honda at Bel Air Mall. Salespeople Danielle and Dillon were kind, knowledgeable and professional. This dealership was able to transfer my desired Honda P Bel Air Mall. Salespeople Danielle and Dillon were kind, knowledgeable and professional. This dealership was able to transfer my desired Honda Pilot from another Auto Nation location rather quickly. It was well worth the drive as my local Honda dealership was a little too pushy for my liking. I will buy from them again in the future. More

The overall service was excellent and the work was completed in a knowledgeable, timely manner. completed in a knowledgeable, timely manner. More

The Mechanics are excellent hard workers. I appreciate and trust their work so far on my vehicle for the past 12 years! I appreciate and trust their work so far on my vehicle for the past 12 years! More