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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.8
1,101 Reviews

1,101 Reviews of AutoNation Honda West Knoxville - Service Center

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September 18, 2021

Great communication with good and realistic advisement without high pressure sales. Also prompt when done. More

by T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Russell
Sep 25, 2021 -

AutoNation Honda West Knoxville responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 17, 2021

Excellent service on my Passport. From making an appointment to the time the service was finished I couldn't have been more pleased. Oil changed and tire rotation completed and advised on next servi More

by johart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unknown
Sep 25, 2021 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Honda West Knoxville and we hope to be of service again in the future.

September 17, 2021

Great to work with and great people! George was very helpful and took great care of me and my car More

by l1tyler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George
Sep 23, 2021 -

AutoNation Honda West Knoxville responded

Hi, thank you for your kind review; we are happy to pass along your comments to George here at AutoNation Honda West Knoxville! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 17, 2021

Brandon took really good care of us the other day when we came in. Your extended warranty sucks though. What’s the point of have bumper to bumper warranty if your not gonna cover something major. Really disa More

by Fox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Sep 25, 2021 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (865) 730-0012 -- we hope to hear from you soon.

September 16, 2021

Since day one of purchasing my vehicle from AutoNation Knoxville Tn. Service has been superior to past experiences with other dealerships. Joe Shrober is my contact at service department. In 4 years o More

by canela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Shrober and technicians
Sep 23, 2021 -

AutoNation Honda West Knoxville responded

Hi, thank you for your kind review; we are happy to pass along your comments to Joe here at AutoNation Honda West Knoxville! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 16, 2021

I arrived with no appointment to take care of a problem and it was resolved! More

by Brenda G.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Amerine
Sep 23, 2021 -

AutoNation Honda West Knoxville responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 16, 2021

Lyric Lay was excellent to work with. She kept me informed and explained the process well. I highly recommend her. More

by James Moses
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyric Lay
Sep 23, 2021 -

AutoNation Honda West Knoxville responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Thanks again for the recommendation, and have an amazing day!

September 15, 2021

Made appointment for oil change. Arrived, checked my car in, got oil change, tire rotation and inspection. More

by recrane69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Sep 17, 2021 -

AutoNation Honda West Knoxville responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 14, 2021

I purchased my vehicle new from this dealership and have only had it serviced here. If there were any issues, they were always addressed to my satisfaction. I will continue to work with this dealership. Tha More

by boweir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Sep 17, 2021 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 14, 2021

The service department at Autonation Honda is fantastic! They accurately diagnosed the problem with our CRV and fixed it in a timely manner. Our service representative, Jordan Coleman, kept us informed thro More

by RoMa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Coleman
Sep 17, 2021 -

AutoNation Honda West Knoxville responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Honda West Knoxville. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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