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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.9
1,104 Reviews

1,104 Reviews of AutoNation Honda West Knoxville - Service Center

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September 30, 2021

Good oil and filter change experience and good value with coupon - out in 45 minutes More

by Pwasilko1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
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Oct 03, 2021 -

AutoNation Honda West Knoxville responded

Hi, thank you for your kind words and this wonderful review! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 30, 2021

will not have my oil changed there again,could not fix 1 simple thing I asked for More

by cajunbreeze
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
do not know
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Oct 03, 2021 -

AutoNation Honda West Knoxville responded

Hi, we regret to hear that your recent experience was anything less than exceptional. We would like to have a better understanding about your experience. Please reach out to us at (865) 730-0012 at your earliest convenience and we will do our best to resolve this with you.

September 29, 2021

We were very pleased with our service experience! Joe Schober was just wonderful! He treated us with respect and was very kind! He was so helpful! It was an all around great experience! Thanks so much! More

by barton3261
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Schober
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Sep 30, 2021 -

AutoNation Honda West Knoxville responded

We are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

September 28, 2021

Very courteous, quick, efficient and helpful. Bought my car here and take it here whenever it needs worked on! More

by tylerjstrong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin
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Sep 29, 2021 -

AutoNation Honda West Knoxville responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Have a great day!

September 28, 2021

Excellent service with Joe S. He was helpful and offer excellent insights and advise. Glad to know he's there. More

by rayc76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Schober
Report | Print
Sep 29, 2021 -

AutoNation Honda West Knoxville responded

Hi, thank you for your kind review; we are happy to pass along your comments to Joe here at AutoNation Honda West Knoxville! If you have any further questions, please give us a call. We're always happy to help! Take care!

September 27, 2021

Helpful, concerned about the problem, but not able to resolve the issue in under 10 days. This is an autonation corporate problem. Lifetime warranty on autonation battery is only useful if you don't ha More

by Jjm5672m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Junior
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Sep 29, 2021 -

AutoNation Honda West Knoxville responded

Hi, we are deeply disappointed by your experience at AutoNation Honda West Knoxville. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (865) 730-0012 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!

September 27, 2021

excellent customer service overall i highly recommend this dealership for all your honda needs a great experience! More

by rachelsmith259
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Lee
Report | Print
Sep 28, 2021 -

AutoNation Honda West Knoxville responded

Hello, we're happy to hear you had such a positive experience with our team! We appreciate your recommendation of AutoNation Honda West Knoxville and we hope to be of service again in the future.

September 27, 2021

Had to get a new key fob, have it programmed and the key cut. They ordered the part and completed the job in a very timely manner. I was very pleased. More

by Jerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parts and service
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Sep 28, 2021 -

AutoNation Honda West Knoxville responded

Hello Jerry, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 27, 2021

Joe and Jason always help me and they are the best! Best service in Knoxville! More

by thenoells
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Schoeber and Jason Stevenson
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Sep 29, 2021 -

AutoNation Honda West Knoxville responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

September 27, 2021

I have been getting my car serviced withAutoNation Honda West Knoxvillle for some time now. Compared to other dealerships, ANHWK, is exemplary! My wife has a vehicle of another brand and does not receive th More

by Maxwell
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Schober
Report | Print
Sep 29, 2021 -

AutoNation Honda West Knoxville responded

Hi Maxwell, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda West Knoxville! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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