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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.8
1,101 Reviews

1,101 Reviews of AutoNation Honda West Knoxville - Service Center

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August 22, 2023

I received great service from Junior. He was able to connect me with the right individual to fix my Honda bumper promptly leaving me with peace of mind. Thank you for great service! More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior
Aug 28, 2023 -

AutoNation Honda West Knoxville responded

Hi Cheryl, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda West Knoxville. If you ever need help, just give us a call. Happy motoring!

Aug 28, 2023 -

Cheryl responded

Thank You!

August 19, 2023

I trust Auto Nation! I have used them exclusively since I moved to Farragut over 20 years ago. Previously I had oil changes at a variety of places. Almost every time the More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All service people
Aug 24, 2023 -

AutoNation Honda West Knoxville responded

Hi, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 18, 2023

We always bring our vehicles here to see joe and have amazing service! They are amazing with communication and accommodations for our family More

by Mirocha97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Schober
Aug 23, 2023 -

AutoNation Honda West Knoxville responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

August 17, 2023

I stopped by without an appointment for an oil change and they still got me in and out quickly! Thanks! More

by DMIone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
Aug 24, 2023 -

AutoNation Honda West Knoxville responded

Hi, we appreciate your positive review of your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

August 11, 2023

They have a good service department and seem to be very thorough. I like that they send out reminders when it is time for service on your vehicle. More

by beverly.finger18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
Aug 14, 2023 -

AutoNation Honda West Knoxville responded

Hi, we appreciate your positive review about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 10, 2023

This dealership seems to be honest and straight forward. I recommend purchasing a vehicle here. More

by eaglewingrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Aug 13, 2023 -

AutoNation Honda West Knoxville responded

Hi, we are pleased to hear you had such a positive experience with us! We appreciate your recommendation of AutoNation Honda West Knoxville and we hope to be of service again in the future.

August 10, 2023

First service on vehicle went fast with no trouble at all. Super nice staff with great customer service. More

by beelercody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The Tall Guy
Aug 11, 2023 -

AutoNation Honda West Knoxville responded

Hi, we are pleased to hear you had such a positive experience with us, we always strive to provide personable and excellent customer service. Thank you again for the review!

August 09, 2023

Junior checking us in, and keeping us apprised of the progress during the course of the day, and finally calling to let us know that our vehicle is ready, all went extremely well. More

by Ed Curtis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR
Aug 11, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

August 07, 2023

It was easy to schedule an appointment online. I arrived early, but they took my car in anyway without having to wait. The staff explained what would be done and the estimated cost. Servicing o More

by Pilot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Amerine was the service advisor listed on my invoice.
Aug 11, 2023 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 03, 2023

David in Service deserves all five stars! The oil change was finished in no time! More

by tutsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Aug 07, 2023 -

AutoNation Honda West Knoxville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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