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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.9
1,104 Reviews

1,104 Reviews of AutoNation Honda West Knoxville - Service Center

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February 24, 2022

Charles was informative and helpful from beginning to end, as I got my oil changed as well as a few minor repairs. More

by drew317scots
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles
Feb 26, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 24, 2022

Austin was kind, helpful, understood my needs, as always! Lady in front is always so nice and genuine. Like a Family. More

by Magblos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Lee
Feb 26, 2022 -

AutoNation Honda West Knoxville responded

Hi Magblos, we are glad we could help! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 23, 2022

Great service, work done in a timely manner, professional and courteous technician. No waiting for appointment time. More

by Robert
Recommend Dealer
Yes
Employees Worked With
David
Feb 26, 2022 -

AutoNation Honda West Knoxville responded

Hi Robert, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, AutoNation Honda West Knoxville

February 23, 2022

George(Jr. ) did a super job explaining what they did and did not have to do to my car. I will be back for more service. More

by joetouchup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Teffeteller
Feb 26, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 22, 2022

My CSR Joseph was very accomodating, polite, genuine, and sincere in his actions to make me feel welcomed and happy to serve. Best CSR I have worked with at Westside Honda! More

by jsnodgrass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jospeh
Feb 25, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for your kind review; we are happy to pass along your comments to Joseph here at AutoNation Honda West Knoxville! Please don't hesitate to reach out if there's anything additional we can do for you.

February 22, 2022

Always a Great experience! Joe Shriner is excellent to work with. I receive so much help and information from Joe! More

by Mimiannmarshall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Sheober
Feb 25, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for your kind review; we are happy to pass along your comments to Joe Shriner here at AutoNation Honda West Knoxville! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 22, 2022

My CSR Elwood was fairly understanding and made sure my ride was good as new by the end of the appointment. He made sure to help me understand every alternative to the replacement I needed. ]AutoNation Hon More

by parthpatel8612
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elwood
Feb 25, 2022 -

AutoNation Honda West Knoxville responded

Hi, we are pleased to hear you had such a positive experience with us, If you have any further questions, please don't hesitate to reach out!

February 22, 2022

Courteous, friendly staff. Informed me of what services I needed and my permission to do needed repairs. More

by PVick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Teffeteller
Feb 25, 2022 -

AutoNation Honda West Knoxville responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 22, 2022

Fast and professional service. I was impressed with the service we received when we brought in our crv More

by Rich.tara0901
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
Feb 25, 2022 -

AutoNation Honda West Knoxville responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Honda West Knoxville. If you need more help, our team is available to talk -- safe travels!

February 19, 2022

Service rep was helpful and polite. They had my car ready on time and helped me to my car. More

by Kdevore0313
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Teffeteller
Feb 22, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

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