AutoNation Honda West Knoxville - Service Center

Great customer service. Timely notification once repair completed. Thoroughly went over recommended services due during next visit. Timely notification once repair completed. Thoroughly went over recommended services due during next visit. More

Well organized, efficient service department. From check in to payment for the service, it was quick and professional. From check in to payment for the service, it was quick and professional. More

Efficient, knowledgeable and friendly staff. Always satisfied with the Service Department and their respect of my time. Always satisfied with the Service Department and their respect of my time. More

The service department is definitely customer oriented. I'm always well taken care of and Junior goes out of his way to make sure I'm happy. I'm kept informed on what needs to be done and the price. The be I'm always well taken care of and Junior goes out of his way to make sure I'm happy. I'm kept informed on what needs to be done and the price. The best thing is there are no surprises like I've had at many service departments. Yes they cost a little more than some shops but the work doesn't have to be redone. And I love the fact that the technician will send a photo of the cause of a problem that needs fixing. More

Fast efficient frendly picked us up for shuttle to lunch very little wait time thanks Joe very little wait time thanks Joe More

This is the best dealership I've ever been to. The work is always done in a timely fashion and correctly. The work is always done in a timely fashion and correctly. More

Great experience, problem was solved quickly and competently. Service department is quite busy but my wait was minimal. competently. Service department is quite busy but my wait was minimal. More

Very good experience. Our service adviser was very friendly and knowledgeable. Great communication throughout our appointment. Our service adviser was very friendly and knowledgeable. Great communication throughout our appointment. More

Professional not pushy. Service department needs to be attentive bringing car back again not impressed. Service department needs to be attentive bringing car back again not impressed. More

Dealership is fine but it’s frustrating when you schedule an appointment for an oil change and still wait 2 hours for something that takes less than an hour to do. Why schedule an appointment in the first pl an appointment for an oil change and still wait 2 hours for something that takes less than an hour to do. Why schedule an appointment in the first place? More