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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.9
1,104 Reviews

1,104 Reviews of AutoNation Honda West Knoxville - Service Center

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April 14, 2022

Service was great and service work explained. Waiting area was cleaned and snacks were provided. More

by gillce56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Schober
Apr 16, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 14, 2022

Service was excellent and performed promptly. My recall issue was resolved and with no hassle. Service tech. was friendly and knowledgeable. Gave good answers to my questions. More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Apr 17, 2022 -

AutoNation Honda West Knoxville responded

Hi Mike, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 13, 2022

Repairs were done in a timely manner and performed well. The service advisor was both professional and knowledgeable. He explained the performed repairs clearly and concisely. I will be sure to continue More

by tpacres45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Apr 16, 2022 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 12, 2022

Great Service and friendly staff. They took my car in for service at the appointed time with no waiting. More

by mark.sodemann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Elwood
Apr 15, 2022 -

AutoNation Honda West Knoxville responded

Hi Mark, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 12, 2022

The service for my 2013 Honda Oddessy was completed in a reasonable time frame and the service advisor was helpful and courteous. The prices were usual and expected. Thank You, Marilyn (Liz) Sillers Sp More

by LizSillers1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I dont remember his name. I'm sorry but he was very helpful.
Apr 15, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 11, 2022

I moved to Tennessee and had my Honda Accord serviced at AutoNation Honda West Knoxville. I was assisted by David Armine, service rep, in a friendly, courteous and timely manner each time. His fair, honest More

by WC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Armine
Apr 13, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Honda West Knoxville and we hope to be of service again in the future.

April 11, 2022

Excellent service advisors and car service. The waiting area has coffee, snakes, charging station and makes waiting easy. More

by pnphinney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Teffeteller Jr did an excellent job and a special thanks to Brad Skinner who assisted .
Apr 13, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 10, 2022

Perhaps the best dealership I have dealt with. I am a Honda Guy, have had several in my lifetime…Civic, Accord, Passport, Odyssey, Pilot, Ridgeline! Most all from this dealership! The Service Depa More

by amarkway
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Schober
Apr 12, 2022 -

AutoNation Honda West Knoxville responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

April 10, 2022

Thanks for the timely service. The job was completed prior to the estimated time and the service rep was friendly and efficient. I have had my car serviced there since I bought it More

by jrsrn1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Apr 12, 2022 -

AutoNation Honda West Knoxville responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 08, 2022

They are always helpful, polite and professional. They are consistent with their performance and go out of their way to accommodate me. More

by Betsyjfarr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie
Apr 11, 2022 -

AutoNation Honda West Knoxville responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

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