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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.9
1,104 Reviews

1,104 Reviews of AutoNation Honda West Knoxville - Service Center

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April 22, 2022

Polite, helpful service reps. Always easy to schedule appointments for routine maintenance. Comfortable clean waiting area. More

by ArnettdlDebrs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George
Apr 25, 2022 -

AutoNation Honda West Knoxville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 21, 2022

Auto Nation Honda West Knoxville has always been a good service experience for me. This most recent service was no exception. They are always courteous, efficient, do quality work, and show professionalism More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Apr 25, 2022 -

AutoNation Honda West Knoxville responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda West Knoxville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

April 21, 2022

Work done as promised. only one person besides the receptionist spoke to us during our wait. It seemed if you weren’t there to make a purchase,you weren’t acknowledged More

by Leroyvann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie
Apr 25, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 21, 2022

Time for oil change and general maintenance inspection. Made appointment, went when scheduled. Got service. More

by recrane69@gmail.co
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Whittaker?
Apr 25, 2022 -

AutoNation Honda West Knoxville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

April 21, 2022

They always provide great, friendly, and honest service. Very clean and accommodating facilities. I highly recommend the dealership for sales and service. More

by HOakley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Schober
Apr 25, 2022 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Honda West Knoxville and we hope to be of service again in the future.

April 20, 2022

Thought I needed new brakes but they only needed adjustment. Quick, reliable service too (oil change, tire rotation). I’ve come to depend on the mechanics for updates on tire wear, brake wear etc. T More

by Odyssey owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Schubert, Carlos baeza
Apr 23, 2022 -

AutoNation Honda West Knoxville responded

Hello, We are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

April 20, 2022

My After lunch appointment went by quite quickly! Fast and friendly service per usual. Thank you Charlie! More

by van
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie
Apr 23, 2022 -

AutoNation Honda West Knoxville responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

April 19, 2022

Lyrica was great, the wait was not (an hour and a 1/2 for an oil change). More

by juliusknox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyrica
Apr 22, 2022 -

AutoNation Honda West Knoxville responded

Hi Juliusknox, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

April 19, 2022

Not only did I get a 60,000 mile checkup, but I also got a lesson on how to use the settings I have never used on my car! Danny Lee is an excellent instructor. I left my appointment smiling and ready to tac More

by Barbara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Lee
Apr 22, 2022 -

AutoNation Honda West Knoxville responded

Hi Barbara, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

April 19, 2022

Joe Schober is one of the nicest service advisors ever. Kept me well posted on progress of the service of my vehicle and let me know approximate time of completion. He always answers all of my questions co More

by bampclark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Schober
Apr 22, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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