AutoNation Honda West Knoxville - Service Center

Junior is always friendly. The service was done in the time they estimated. I haven't had any issues with them this time or in all the previous visits. The service was done in the time they estimated. I haven't had any issues with them this time or in all the previous visits. More

Autonation takes charge of managing your service, with a specific individual assigned to ensure everything works and communicate to you. They do this effectively. Their service is efficient and ensures th specific individual assigned to ensure everything works and communicate to you. They do this effectively. Their service is efficient and ensures that time it takes to complete the service is minimized. More

Have been using this service department for years and Joe is top notch in taking care of customer service needs! is top notch in taking care of customer service needs! More

Excellent service. They only charge what is required. Service tech send me picture of service progress. You will be sure that you won’t get rip off at this place. They only charge what is required. Service tech send me picture of service progress. You will be sure that you won’t get rip off at this place. More

The service team provided fast and efficient work on a recall issue, with top notch communication throughout the process. recall issue, with top notch communication throughout the process. More

They got you in quickly for service and was polite and accommodating and explained what was to be done. accommodating and explained what was to be done. More

Very pleased with the service. Brad Skinner did an excellent job in providing prompt, professional advice and service for both of my vehicles. The service was completed when prom Brad Skinner did an excellent job in providing prompt, professional advice and service for both of my vehicles. The service was completed when promised at what I consider to be a fair and reasonable price. I would expect to use AutoNation for future vehicle service needs. More

Excellent service, and good work with the customer service representatives, and a good service with the mechanics. Honesty and responsibility with each of them service representatives, and a good service with the mechanics. Honesty and responsibility with each of them More

This dealership has always made scheduling and performance of service convenient and professional. Have been a satisfied customer for over ten years. performance of service convenient and professional. Have been a satisfied customer for over ten years. More

David Amerine was my advisor and I cannot praise him enough for the service that I received on this visit. It was my first experience with an auto warranty company that I contracted after my original H enough for the service that I received on this visit. It was my first experience with an auto warranty company that I contracted after my original Honda warranty expired. That company declined coverage that should have been obviously covered. David engaged Nick in the service department and together they were able to get coverage that I otherwise was not able to make happen with my provider. David and Nick were an amazing team from the beginning and through completion of the job, including necessary shuttle service for me to and from the dealership. I was kept informed during the 2 day process. Both David and Nick performed over and above what should have been expected. I learned a very important lesson in auto warranties. My warranty was not with Auto Nation, nor Honda, but it will be and I recommend that to everyone looking for auto warranty coverage…warranties are not equal! More