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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.9
1,104 Reviews

1,104 Reviews of AutoNation Honda West Knoxville - Service Center

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May 02, 2022

I bought my car here in late 2005. Since then I have been here on a very regular basis. My experiences have always been positive. I've been told about problems I didn't know I had, a More

by Kkoehn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Elwood
May 06, 2022 -

AutoNation Honda West Knoxville responded

Hi, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

April 29, 2022

The service department was very kind and helpful. They were able to complete my oil change in a timely manner. Thank you. More

by Dory CRV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The gentlemen in the service department
May 03, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 28, 2022

The service department was exceptional as usual. The service advisor David Amerine provided me with information on status of service and items that will need attention at next vehicle service. As u More

by lottdj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Amerine
May 03, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for your kind review; we are happy to pass along your comments to David here at AutoNation Honda West Knoxville! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

April 28, 2022

I always have excellent customer service from my great service manager to the mechanics to the financial and sales persons there at Autonation Honda of West Knoxville! Love the dealer, been a customer sin More

by jborn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Whittaker, Service Advisor
Apr 30, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Apr 30, 2022 -

jborn responded

Always excellent kind professional service at Autonation Honda West Knoxville🙏❤️😁👍👍👍

April 27, 2022

Best customer service center! They always go above and beyond for their customers. We recently brought our honda odyssey in for what we thought was a warranty issue that turned ou More

by Cdawson.lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
Apr 29, 2022 -

AutoNation Honda West Knoxville responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 26, 2022

I purchased my car from this dealer and have had every annual checkup done with them since 2012. Joseph and the service technicians always provide the best care for me and for my Honda. I feel like I'm vi More

by missmaryB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Schober
Apr 28, 2022 -

AutoNation Honda West Knoxville responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda West Knoxville. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 26, 2022

The service personnel were fantastic and knowledgeable and the sale personnel are always attentive and sweet! More

by jjones19914
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Griffith, Clayton Fry,Savannah Beal
Apr 28, 2022 -

AutoNation Honda West Knoxville responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 24, 2022

Junior was thorough in discussing my cars diagnosis, as well as setting up the car shuttle service for me. More

by Angela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Junior & car shuttle lady
Apr 25, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

April 24, 2022

I’ve been going to AutoNation Honda for over 20 years. We own three different Honda vehicles. This is our dealer of choice. Knowing that they will always take care of us for any maintenance needs. Honest More

by maryann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad skinner
Apr 25, 2022 -

AutoNation Honda West Knoxville responded

Hi Maryann, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda West Knoxville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

April 23, 2022

Excellent service at HondaNation ! Easy scheduling for service appointment and I really appreciated the personal and friendly approach keeping me informed every step throughout the More

by gwevans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Schobert
Apr 26, 2022 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

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