AutoNation Honda West Knoxville - Service Center

They were able to diagnose a problem with my Honda pilot that other mechanics were unable to. Saved me $1500 that the other place wanted to charge, which would not have fixed the vehicles issue. that other mechanics were unable to. Saved me $1500 that the other place wanted to charge, which would not have fixed the vehicles issue. More

Service seemed complete and professional, but ran very slow - about 2.5 hours for an oil change and inspection, while I waited. A bit pricey, too. slow - about 2.5 hours for an oil change and inspection, while I waited. A bit pricey, too. More

Simply the best from buying my car to having it serviced on a routine basis. on a routine basis. More

I was able to get in and get out quickly with the help of Christian. Great guy to work with! Christian. Great guy to work with! More

Although I have purchased only 1 of my 3 Hondas from this dealership, I have used their service department for all 3. George Teffeteller (AKA - Junior) is my “service advisor” and he is both knowledgeable a dealership, I have used their service department for all 3. George Teffeteller (AKA - Junior) is my “service advisor” and he is both knowledgeable and friendly. Of course, I would like for the prices to be lower, but they regularly send out discount coupons that help lower the cost. I would definitely recommend this dealership’s service department. More

The service people at Honda West are very helpful and knowledgeable. Their assistance has been especially helpful in resolving a recent issue and we are extremely grateful for their support knowledgeable. Their assistance has been especially helpful in resolving a recent issue and we are extremely grateful for their support More

I have had my car for about 3 years now and am taking my car on a long road trip soon, so I needed to get some things checked/worked on. They did a regular multi point inspection and recommended what needed car on a long road trip soon, so I needed to get some things checked/worked on. They did a regular multi point inspection and recommended what needed the most attention so I could travel safely. They even switched my payment around, so I paid less than expected which was helpful and thoughtful! More

Junior made my visit to Auto Nation Honda feel welcomed and when I called and advised him of a problem I was having with my 2016 Piot breaks and messages I received on the Honda Link, he got me right in th and when I called and advised him of a problem I was having with my 2016 Piot breaks and messages I received on the Honda Link, he got me right in that same day. More

I have been doing business with this dealership at least 15 years. I have complete confidence and trust with this west Knoxville location 15 years. I have complete confidence and trust with this west Knoxville location More

Service Advisor "Tall Guy" Brad was outstanding through the process--direct, clear, honest communicator. In fact, the entire team of service management and technical staff always do superb work and treat p the process--direct, clear, honest communicator. In fact, the entire team of service management and technical staff always do superb work and treat people well. Thank you to the skilled folks turning the wrenches--they are the MVPs that make it all possible. More