AutoNation Honda West Knoxville - Service Center
Knoxville, TN
1,104 Reviews of AutoNation Honda West Knoxville - Service Center
I purchased both my Odesseys from West Side/AutoNation Honda. I traded in the first one after 13 years of use. My current Odessey is almost 6 years old now. I have always had all the maintenance and repa Honda. I traded in the first one after 13 years of use. My current Odessey is almost 6 years old now. I have always had all the maintenance and repairs done at this dealership service department. My service rep, Brad Skinner, did a great job explaining each procedure and repair that was being done to my vehicle and the cost of each. More
We had a flat tyre and no appointment ,we were serviced right away including oil change with no wait, and our tyre fixed with no charge , because we bought the tyres there, and they rotate the tyres and th right away including oil change with no wait, and our tyre fixed with no charge , because we bought the tyres there, and they rotate the tyres and they matched the price with another honda dealer and we also got senior citizen discount on top of it , it was fast and very friendly visit ,we enjoyed waiting in their comfortable waiting area with coffee and clean bathrooms , Thank you Lyric at service desk , she was amazing. More
Staff is friendly. But services are way overpriced as with any dealership. Will not price match. Basically paid double the price for new tires. But services are way overpriced as with any dealership. Will not price match. Basically paid double the price for new tires. More
The service rep Junior was great, from the start he listened to my input and clearly understood the needs of my Honda Pilot. He clearly communicated to me what service was needed including any expecte listened to my input and clearly understood the needs of my Honda Pilot. He clearly communicated to me what service was needed including any expected cost to me. After the service he clearly communicated to me what service had been performed, what was found and what the cost was. Throughout Junior demonstrated that he was very knowledgeable about diagnosing issues and explaining what needed to be done and how long it would take. More
My car wouldn’t start so I called this dealership to get an appointment. They told me to bring it right in. The process to drop it off and pick it up was the best I have ever seen! Excellent customer servic an appointment. They told me to bring it right in. The process to drop it off and pick it up was the best I have ever seen! Excellent customer service bar none! More