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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.9
1,104 Reviews

1,104 Reviews of AutoNation Honda West Knoxville - Service Center

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May 19, 2022

AutoNation provides professional and courteous service. They provided excellent communication throughout my last service process. More

by PM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Teffeteller
May 21, 2022 -

AutoNation Honda West Knoxville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

May 19, 2022

Always inform you of what they find on your vehicle and let you know what it will cost to fix. Very friendly. More

by Sherry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Junior and Joe Schober
May 20, 2022 -

AutoNation Honda West Knoxville responded

Hello Sherry, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

May 19, 2022

The dealership is great. We love our service rep Joe Schober. Have been having our Odyssey serviced here for 8 yrs. More

by Twistcreek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Schober
May 20, 2022 -

AutoNation Honda West Knoxville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

May 19, 2022

Great service by Mr. Skinner. Will def come back for my next service needs. Thank you More

by Aardemagni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skinner
May 20, 2022 -

AutoNation Honda West Knoxville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

May 19, 2022

I purchased both my Odesseys from West Side/AutoNation Honda. I traded in the first one after 13 years of use. My current Odessey is almost 6 years old now. I have always had all the maintenance and repa More

by Ginny F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
May 21, 2022 -

AutoNation Honda West Knoxville responded

Hello Ginny, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 18, 2022

We had a flat tyre and no appointment ,we were serviced right away including oil change with no wait, and our tyre fixed with no charge , because we bought the tyres there, and they rotate the tyres and th More

by Scotteastwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyric
May 20, 2022 -

AutoNation Honda West Knoxville responded

Hi, we are very happy we could provide you with a positive experience! If you ever need help, just give us a call. Happy motoring!

May 18, 2022

Staff is friendly. But services are way overpriced as with any dealership. Will not price match. Basically paid double the price for new tires. More

by jricha1732
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
May 20, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you need anything. Be safe on the road!

May 17, 2022

The service rep Junior was great, from the start he listened to my input and clearly understood the needs of my Honda Pilot. He clearly communicated to me what service was needed including any expecte More

by dt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Junior Teffeteller
May 19, 2022 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 16, 2022

My car wouldn’t start so I called this dealership to get an appointment. They told me to bring it right in. The process to drop it off and pick it up was the best I have ever seen! Excellent customer servic More

by Hallmaggie02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
May 18, 2022 -

AutoNation Honda West Knoxville responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

May 16, 2022

It was great! They got be in before my appointment time and Brad was very nice. More

by Alishavogel77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
May 18, 2022 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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