AutoNation Honda West Knoxville - Service Center

Having my vehicle serviced there is so easy and quick. They always do a great job and work with me any way they can They always do a great job and work with me any way they can More

This is my second Honda from this dealership and have always received wonderful service. My service advisor Joe S. is great and always explains what my car needs or what they have done. He always checks always received wonderful service. My service advisor Joe S. is great and always explains what my car needs or what they have done. He always checks my car before I leave the lot. I love the new video of my car while it is in the service area to see what is happening. More

Busy day but Nick Thorpe got me in to reprogram the computer. My ‘17 CRV display often went blank. Stopping and restarting car restored the screen but not for long. Maintenance & repair writer David wa computer. My ‘17 CRV display often went blank. Stopping and restarting car restored the screen but not for long. Maintenance & repair writer David was very courteous and friendly. Repair tech who I did not meet was able to complete the work in about an hour. Additionally after the repair Nick met me in the lot to explain my I-phone/car interface and safety features I had not known how to access. Thank very much. Thomas Cloud More

The service department completed an oil/filter change on my CRV in a very acceptable time. my CRV in a very acceptable time. More

Intake for 20,000 mile oil change for the 2019 CRV was very friendly and efficient with good communication before and after. No suggestions were given for additional services. very friendly and efficient with good communication before and after. No suggestions were given for additional services. More

The routine maintenance service seemed good, but the problem with the periodic blacking out of the monitor screen continues, despite a 'reprogramming' of the system. This has been occurring regularly a problem with the periodic blacking out of the monitor screen continues, despite a 'reprogramming' of the system. This has been occurring regularly and is a problem for other Honda CRV owners I've spoken with. Traveled over the Holidays and it's continuing, so I'm wondering if this is not a recall issue....... More

Junior and Lyric were both wonderful to deal with, and the service team installed my roof racks perfectly. the service team installed my roof racks perfectly. More

They have always done a good job when they did my oil changes and rotated my tires. changes and rotated my tires. More

Service advisor Junior was very helpful, car got fixed on time, solved the electrical problem! Thank you time, solved the electrical problem! Thank you More

Entry and write up was fast with no hassle. Waiting room was nice and car was ready to go in about an hour and a half. Waiting room was nice and car was ready to go in about an hour and a half. More