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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.9
1,104 Reviews

1,104 Reviews of AutoNation Honda West Knoxville - Service Center

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June 10, 2022

Excellent communication and quality of service. I’d be happy to return for my next maintenance. More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Whittaker
Jun 12, 2022 -

AutoNation Honda West Knoxville responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 09, 2022

I had a great deal of work that was needed on my car and Charlie was so helpful. He listened to me and made sure he knew everything I wanted done. Due to Covid, I was about three years behind on all service More

by roseettaparker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Whiteaker
Jun 12, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

June 08, 2022

George is always helpful and takes time explaining to me the questions I have. Everyone is always nice. More

by dorrieholloway14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George
Jun 10, 2022 -

AutoNation Honda West Knoxville responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 07, 2022

This service department has a great staff and the advisers are honest and really care about making sure you are happy with their work. Good communication and very professional. More

by jenninesmith62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlies
Jun 08, 2022 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for your feedback! We hope you have a great day!

June 07, 2022

Amazing service and worked flawlessly with my dealer who arranged for the repairs to be taken care of for my new-to-me vehicle. Joe was awesome to work with and I look forward to taking my car back for con More

by jdh2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe, JR
Jun 08, 2022 -

AutoNation Honda West Knoxville responded

Hi. We are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

June 07, 2022

Pleasant to work with. Do good work. Car very clean on return. Will be sure to return if necessary. More

by Jack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Representative
Jun 09, 2022 -

AutoNation Honda West Knoxville responded

Hi Jack, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 06, 2022

Great service on my 2014 CR V the dealership keeps it looking new and working to top performance. More

by don.schreyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Lee
Jun 07, 2022 -

AutoNation Honda West Knoxville responded

Hi Don, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

June 06, 2022

Excellent service, Brad Skinner service advisor very knowledgeable. The mechanic took pride in showing me his work and assured me I should have no trouble with the repair. More

by Mildredconner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Skinner and a great mechanic,didn’t get name
Jun 07, 2022 -

AutoNation Honda West Knoxville responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback! We hope you have a great day!

June 04, 2022

Still returning for service to AutoNation Honda West Knoxville where I bought my Honda Accord Coupe in 2003. Have very low mileage on car and appreciate them helping me keep it good shape. Maintenance More

by rachannvalentine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Amerine
Jun 05, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 04, 2022

As always, Brad did a great job. There was some confusion on his inability to locate the R.O. number for my 2017 purchase of a Lifetime battery, but he eventually got everything res More

by Hardin.craig1950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
Jun 06, 2022 -

AutoNation Honda West Knoxville responded

Hi. Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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