AutoNation Honda West Knoxville - Service Center

I had my car serviced and I was in and out of the dealership in the time promised. Brad in the service department was professional and very helpful. dealership in the time promised. Brad in the service department was professional and very helpful. More

Always a great experience at AutoNation Honda West Knoxville! Always courteous and gets to problem in a timely manner. Knoxville! Always courteous and gets to problem in a timely manner. More

Service cost is a little expensive. People were nice. Likely will not go back unless I have discount for the service People were nice. Likely will not go back unless I have discount for the service More

Brad is always pleasant and makes sure car is taken care of and explains the service performed. of and explains the service performed. More

Have always had a very good experience with the dealership. The service personnel have always been very helpful, courteous, and easy to work with. dealership. The service personnel have always been very helpful, courteous, and easy to work with. More

I was taken care of and the service was finished quickly and was done well. and was done well. More

The service department was very professional and attended to my vehicle with assurances of excellent customer recommendations. My service advisor worked hard to meet my expectations and exceeded every concer to my vehicle with assurances of excellent customer recommendations. My service advisor worked hard to meet my expectations and exceeded every concern with my vehicle. More

Sales guy Mr. Bennet was extremely on task with texts and emails. He is customer focused! On the other hand the service dept needs help. I bought my truck June 1s Bennet was extremely on task with texts and emails. He is customer focused! On the other hand the service dept needs help. I bought my truck June 1st knowing it needed a windshield replaced. Which Mr. Bennett made sure that I had the paperwork for the dealership to replace. Service dept reached out and gave me an appointment time and date, I accepted the time givin and I worked around the dealership schedule which meant I took a day off from my company that is already under staffed, gas prices being 4.59gal and I live in Sevierville area I arrived at 9:00am was greeted at the door! Was told a 3rd party would be arriving soon! I sat in the waiting room until around 11:30. I was again approached and was told my windshield had been returned to Ford! So now I’m stuck with trying to work out another day off from my company. I feel like the 3rd party should come to me at this point and replace my windshield ! More

Not very professional. Seemed to be a lot of movement but no one seemed to be focused on customer service. Seemed to be a lot of movement but no one seemed to be focused on customer service. More

The folks at AutoNation Honda are lalways so helpful and nice when I go there to service my vehicles. Brad did a great job as usual and I just love both him and Adam Foster! I would recommend them to anyone nice when I go there to service my vehicles. Brad did a great job as usual and I just love both him and Adam Foster! I would recommend them to anyone! More