AutoNation Honda West Knoxville - Service Center

The service personnel were very informative and friendly. They did a fantastic job and had my van ready on time. They did a fantastic job and had my van ready on time. More

I had an amazing experience at Honda West Knoxville's service department, all thanks to Brad. When my car broke down en route to town, Brad was a lifesaver. He promptly got us in, ensured my daughter and service department, all thanks to Brad. When my car broke down en route to town, Brad was a lifesaver. He promptly got us in, ensured my daughter and I reached our hotel safely, and kept me updated while I was back in Nashville. His excellent communication and arrangement for a weekend car pickup were exceptional, even when the department was closed. Big thanks to Brad and the team for their extraordinary service and care! More

Staff working with me are persistently respectful and are knowledgeable about any concerns or questions I have about services received. Staff make concerted efforts to clearly explain work that has been done knowledgeable about any concerns or questions I have about services received. Staff make concerted efforts to clearly explain work that has been done, along with any further recommendations that might be made to ensure the health of my vehicle. The service advisor with whom I have worked has presented as personable and relatable, along with dedicated in ensuring the receipt of exceptional services. More

At least 15 words about this dealership At least 15 words about this dealership At least 15 words about this dealership words about this dealership At least 15 words about this dealership More

AutoNation Honda always provides good and reliable service. We do not feel under pressure at all. service. We do not feel under pressure at all. More

I bought a 2023 Honda Accord and received message that "Software Update is available and refer to owner's manual". I looked in the manual and there was no helpful information that worked. I stopped at "Software Update is available and refer to owner's manual". I looked in the manual and there was no helpful information that worked. I stopped at the dealership and was helped by Daniel Lee. He tried to check the Settings, looked at my owner's manual and mentioned that sometimes there is a hard push that needs to be done for the software update. He asked if I could wait for this to be done. I agreed and within an hour the update was successfully done. Daniel Lee was courteous and eager to assist me in whatever capacity needed to get resolution. He was very thorough and updated me and answered all my questions. It was a pleasure dealing with him. It is because of service advisors like him that AutoNation Honda will continue to have recurring customers. Great customer service and top notch dealership. More

Bought my car here and have had it serviced here ever since. Staff has always been great and easy to work with. I will continue to use this dealership for all my auto needs. since. Staff has always been great and easy to work with. I will continue to use this dealership for all my auto needs. More

The dealership is very efficiently run. The staff is very professional and very responsive to the needs of the customer. I had a factory recall performed and the Service Manager was friend The staff is very professional and very responsive to the needs of the customer. I had a factory recall performed and the Service Manager was friendly and efficient. Took less that the quoted time. More

Joe was great as my service manager. He kept me up to date on my car and worked to minimize cost. He kept me up to date on my car and worked to minimize cost. More

The dealership is very efficiently run. The staff is very professional and very responsive to the needs of the customer. The staff is very professional and very responsive to the needs of the customer. More