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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.9
1,104 Reviews

1,104 Reviews of AutoNation Honda West Knoxville - Service Center

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June 26, 2022

My husband takes my car to be serviced. This past time we forgot about the appointment. We called them and honestly told them. They gave us a new appointment for the following week. The More

by Nana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Amerine
Jun 27, 2022 -

AutoNation Honda West Knoxville responded

Hi Nana, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

June 26, 2022

They have always been super helpful and kind. They take the customer service part seriously. This was the first time I've had to take my car in my self and they were helpful and super understand More

by kathrynelgin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Lee
Jun 28, 2022 -

AutoNation Honda West Knoxville responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 26, 2022

Brad kept me informed, looked at my maintenance plan and went over what services were covered. I thought I would have a much longer wait. Very professional. I usually dread going to service department More

by CatLady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
Jun 28, 2022 -

AutoNation Honda West Knoxville responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 25, 2022

Always professional. Always well staffed with qualified technicians and service people. The service staff answer all customer questions and concerns. More

by kladrach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Amerine
Jun 27, 2022 -

AutoNation Honda West Knoxville responded

Hi Kladrach, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 24, 2022

It is an outstanding dealership with professional and efficient staff who kept us updated about the required service for our car. More

by TNhome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Jun 28, 2022 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 23, 2022

Making an appointment is always super fast and easy, the wait goes by quickly in their pleasant waiting area (usually bring my laptop to get some work done). Service on my car was done timely. More

by Fabienne Tilghman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember the name
Jun 24, 2022 -

AutoNation Honda West Knoxville responded

We are pleased to hear you had such a positive experience with us, Fabienne! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 23, 2022

Service department fast, efficient and thorough. Brad Skinner was great as my Service Advisor. Would highly recommend. More

by Jack Wagon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
Jun 24, 2022 -

AutoNation Honda West Knoxville responded

Hello Jack, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Honda West Knoxville and we hope to be of service again in the future.

June 22, 2022

I really appreciate the fine service that I always receive at AutoNation Honda West Knoxville on my Honda Civic. I have had wonderful service for the last six years at AutoNation Honda since I lea More

by vjcvette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I worked with Joe in the service department and he was Great!!
Jun 23, 2022 -

AutoNation Honda West Knoxville responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

Jun 26, 2022 -

vjcvette responded

You are very welcome (:

June 22, 2022

I trust leaving my van to be serviced at this dealership. I am called to be asked if I agree to all the things that need to be done. I am also texted when the service is finished. The best thing is I feel my More

by jaruth7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josheph Schober
Jun 23, 2022 -

AutoNation Honda West Knoxville responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 22, 2022

Always the best service by my service advisor Joe Shober. Everything was done quickly and got some recommendations for some future work. More

by blienosufan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Shober
Jun 23, 2022 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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