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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.9
1,104 Reviews

1,104 Reviews of AutoNation Honda West Knoxville - Service Center

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June 29, 2022

Great experience with my required maintenance service appointment. David was very professional and informative and answered all my questions. More

by jbirdwell2000
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Jul 01, 2022 -

AutoNation Honda West Knoxville responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

June 29, 2022

Timely service and work was performed as requested. Actually finished ahead of schedule. Definitely recommend More

by scottgaylord
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
Jul 01, 2022 -

AutoNation Honda West Knoxville responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 29, 2022

Excellent service Danny was great to work with! !! I am always in and out for my service appointment! More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny
Jul 01, 2022 -

AutoNation Honda West Knoxville responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 29, 2022

Very unfriendly - lack professionalism - certainly never felt welcome !! Upon arriving 5 or 6 maintenance advisors simply stared at me - no greeting - no welcome or what can we do for you , and I was the “o More

by hollisljohnson
Recommend Dealer
Yes
Employees Worked With
Very unhappy wit
Jul 01, 2022 -

AutoNation Honda West Knoxville responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (865) 730-0012 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!

Jul 12, 2022 -

hollisljohnson responded

Called the general manager twice as you suggested - could not make contact — left return phone number and name - have not received a response ????

June 29, 2022

Joe Schober is an exceptional service advisor! He is the reason I keep coming back for service on my Honda! Always keeps me informed during my service appointment. More

by Maximus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Schober
Jul 01, 2022 -

AutoNation Honda West Knoxville responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

June 27, 2022

This is a great dealership and I have received great service. I have bought 2 new vehicles from this dealer. prices were good. and i have them both serviced her and received prompt good service More

by bob.caldwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David A
Jun 29, 2022 -

AutoNation Honda West Knoxville responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda West Knoxville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

June 27, 2022

This service included an outside order for a part which was followed diligently to affect an expeditious repair. Repaired components appear to function satisfactorily. More

by GW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Amerine
Jun 29, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 27, 2022

Joe is always pleasant, welcoming and efficient. He keeps me informed about the progress as my car is being serviced. Thanks, Joe! More

by tomjudyhodge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Schober
Jun 29, 2022 -

AutoNation Honda West Knoxville responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda West Knoxville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

June 27, 2022

Always great, professional, and timely service. Highly recommend this place to keep your Honda in top shape. They walk you through any recommendations on future services, clearly explain all option More

by aladshaw3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
Jun 29, 2022 -

AutoNation Honda West Knoxville responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda West Knoxville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

June 27, 2022

Great service department. We’ve purchased several cars here through the years. The service department continues to earn our business. More

by steven.c.turner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
Jun 29, 2022 -

AutoNation Honda West Knoxville responded

Steven, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda West Knoxville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

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