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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.9
1,104 Reviews

1,104 Reviews of AutoNation Honda West Knoxville - Service Center

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July 04, 2022

Had a slow leak in a tire from picking up a nail and also a problem with my windshield washer connection. Had me in and out in just a few hours. I had expected to need a rental car but they had me fixed in n More

by Bostonbuttress
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember
Jul 06, 2022 -

AutoNation Honda West Knoxville responded

Hi, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.

July 04, 2022

The service attendant, I believe her name is Lyric, was very efficient and helpful. She has helped me in the past. She had someone "shadowing" her that day. The "shadow" was following a good one More

by iluvols
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyric, I think
Jul 06, 2022 -

AutoNation Honda West Knoxville responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 02, 2022

very professional and friendly. Got right down to business. Clean waiting area with conformable seating. More

by jack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
brad skinner
Jul 04, 2022 -

AutoNation Honda West Knoxville responded

Hi Jack, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 02, 2022

Junior Teffettler took good care of me! I took my CRV in for a routine oil change and mentioned that I'd be taking a road trip. When checking my tires it was determined that they needed to More

by mixm56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George (Junior) Teffettler
Jul 04, 2022 -

AutoNation Honda West Knoxville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Honda West Knoxville and we hope to be of service again in the future.

July 02, 2022

Jr took care of my car that day. Really helped me out. Thanks a lot More

by jmahar711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Junior
Jul 04, 2022 -

AutoNation Honda West Knoxville responded

Hi, we appreciate you taking the time to leave us a response! If you ever need help, just give us a call. Happy motoring!

July 01, 2022

Had 10K service on my '22 Civic. Dropped off on Sunday evening. Picked up after work on Monday. Easy like Sunday morning. More

by Brian S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
n/a
Jul 04, 2022 -

AutoNation Honda West Knoxville responded

Hi Brian, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 30, 2022

George Teffettler was very helpful and very knowledgeable about my car’s problem. Always great service at AutoNation Honda. More

by montymontgomery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Teffeteller
Jul 04, 2022 -

AutoNation Honda West Knoxville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

June 30, 2022

Can I give six stars? Joe Schober is simply the best service advisor EVER. Our CR-V is treated like family, as are my wife and I. I suspect that Joe and I are brothers More

by sykesmartin1972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Schober
Jul 04, 2022 -

AutoNation Honda West Knoxville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

June 30, 2022

AutoNation Honda serviced my Pilot quickly and professionally. Every employee I met was extremely positive and friendly. Charlie in service went above and beyond to make certain my car was repai More

by karliforbert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie
Jul 04, 2022 -

AutoNation Honda West Knoxville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

June 29, 2022

They assessed the condition of my car, presented their recommendations and performed the repairs. Everything was done very professional and Mr. Lee was great. More

by johnpatty
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Lee
Jul 01, 2022 -

AutoNation Honda West Knoxville responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

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