Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.9
1,104 Reviews

1,104 Reviews of AutoNation Honda West Knoxville - Service Center

Sort by
November 30, 2023

Taking my car to Honda was a great idea! They really helped me to figure out what all was wrong with my car and fixed it the same day! More

by macybsykes22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Report | Print
Dec 02, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 30, 2023

I have used AutoNation for repairs on my vehicle since I purchased it new. My service advisor, Danny Lee conducts business in a very professional manner but is also quite personable. I feel as though he g More

by saxmaster63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Lee
Report | Print
Dec 04, 2023 -

AutoNation Honda West Knoxville responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Honda West Knoxville. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 28, 2023

Brad Skinner is a great service rep. Prompt response when I need to schedule. Super efficient when I bring my truck in for service. Honest about what needs to be done with my vehicle. More

by joshcolio1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
Report | Print
Nov 30, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for your kind review; we are happy to pass along your comments to Brad here at AutoNation Honda West Knoxville! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 28, 2023

All personnel are friendly, helpful and knowledgeable. The service department has a process that is fast and efficient. I have had five vehicles from the West Knoxville AutoNation location, one a 2000 Acc More

by lilacox07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Schober
Report | Print
Nov 30, 2023 -

AutoNation Honda West Knoxville responded

Hi, thanks for your praise and kind comments about our team. As one of our valued customers, we want to sincerely thank you again for your business and we hope to see you here again down the road!

November 27, 2023

Danny was very helpful and kept me up to date the entire time, and had my car finished the next day with no further issues. More

by EricaF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Lee
Report | Print
Nov 29, 2023 -

AutoNation Honda West Knoxville responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda West Knoxville. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 24, 2023

Very forthcoming and direct in explaining what the issue was and what the repair would entail and cost. More

by Hondaaccord2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David amerine
Report | Print
Nov 26, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

November 20, 2023

Excellent experience when I got oil changed! Very friendly and service was finished, when I was was quoted! More

by lynnstancell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Whiteaker, Service Advisor
Report | Print
Nov 21, 2023 -

AutoNation Honda West Knoxville responded

Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

November 20, 2023

Top notch service from Joe every time I go in to AutoNation Honda West Knoxville. More

by jonjon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Schober
Report | Print
Nov 22, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for your kind review; we are happy to pass along your comments to Joe here at AutoNation Honda West Knoxville! Feel free to stop by if you ever need any more help.

November 20, 2023

Charles & the employees of ANHWK put their customers first. Great customer service, facility, and knowledgeable professionals throughout your dealership. Thank you for taking care of our auto repair nee More

by Shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles, service advisor, professional, knowledgeable, went above and beyond for our repair needs.
Report | Print
Nov 22, 2023 -

AutoNation Honda West Knoxville responded

Hi Shannon, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda West Knoxville! Don't hesitate to call us if you ever need anything. Be safe on the road!

Nov 22, 2023 -

Shannon responded

Great dealership!

November 16, 2023

Brad Skinner was very helpful and took care of the problem with my car. Thanks. More

by gaylaseale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
Report | Print
Nov 17, 2023 -

AutoNation Honda West Knoxville responded

Hi, we're happy you found Brad to be so supportive during your experience here at AutoNation Honda West Knoxville. Don't hesitate to call us if you ever need anything. Be safe on the road!

1
...
3
4
5
...
111