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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.8
1,116 Reviews

1,116 Reviews of AutoNation Honda West Knoxville - Service Center

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October 06, 2022

All employees seem to be intent on satisfying customer needs. Service is prompt and quite satisfactory. More

by bfoster36
Recommend Dealer
Yes
Employees Worked With
I don’t remember the names.
Oct 12, 2022 -

AutoNation Honda West Knoxville responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 06, 2022

They have great friendly service; including the sales & service department. I bought my current car here, and have had 2 different cars serviced here during past 2 years. Always a pleasant experience. More

by Honda review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Lee
Oct 12, 2022 -

AutoNation Honda West Knoxville responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 05, 2022

I have been purchasing vehicles and getting them serviced at this dealership for 25 years. The name may have changed but the Honda's are the same, Great! Junior is always a pleasure to work with, I'd give h More

by my58tango
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior
Oct 11, 2022 -

AutoNation Honda West Knoxville responded

Hello there! Thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

October 04, 2022

Love the service, always friendly, and very helpful. My experience with Honda has been great thus far. More

by ARJENKINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
Oct 10, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 03, 2022

I arrived a few minutes ahead of my scheduled time. I was immediately greeted and checked in. Service advisor came over within 3-4 minutes. I received 3 text messages of updates during my wait. In/out More

by iluvols
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shoot, I cannot recall name. He sat at the closest desk to the garage entrance.
Oct 08, 2022 -

AutoNation Honda West Knoxville responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 03, 2022

AutoNation Honda is always a pleasure to do business with. From selling me a vehicle, to servicing my vehicle. Joe Schuber and his service team do an outstanding job. From setting up an appointment to s More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Schuber
Oct 08, 2022 -

AutoNation Honda West Knoxville responded

Hi Jeff, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

October 01, 2022

The Service Department was Amazing! Very Knowledgeable, Personable and Quick! Got a call about everything. More

by Jill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny
Oct 07, 2022 -

AutoNation Honda West Knoxville responded

We are pleased to hear you had such a positive experience with us, Jill! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 30, 2022

As always, the staff is superb from first contact to last. Technicians and managers are excellent. I trust and appreciate AutoNation Honda West Knox 100%. More

by FT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gentleman at the last desk in the back! And the techs were great too!
Oct 05, 2022 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 30, 2022

Junior was great as usual. Always a pleasure to deal with him. My car was ready exactly when he said it would be. More

by tonyg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior
Oct 05, 2022 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

September 29, 2022

Quality of service was good. It would like to see improvements on appointment time just to get a basic oil change. Seems like everytime I call it like 2 weeks to get appointment. More

by PCarm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
Oct 05, 2022 -

AutoNation Honda West Knoxville responded

Hello there! Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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