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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.9
1,104 Reviews

1,104 Reviews of AutoNation Honda West Knoxville - Service Center

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October 05, 2022

I have been purchasing vehicles and getting them serviced at this dealership for 25 years. The name may have changed but the Honda's are the same, Great! Junior is always a pleasure to work with, I'd give h More

by my58tango
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Junior
Oct 11, 2022 -

AutoNation Honda West Knoxville responded

Hello there! Thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

October 04, 2022

Love the service, always friendly, and very helpful. My experience with Honda has been great thus far. More

by ARJENKINS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
Oct 10, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 03, 2022

I arrived a few minutes ahead of my scheduled time. I was immediately greeted and checked in. Service advisor came over within 3-4 minutes. I received 3 text messages of updates during my wait. In/out More

by iluvols
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shoot, I cannot recall name. He sat at the closest desk to the garage entrance.
Oct 08, 2022 -

AutoNation Honda West Knoxville responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 03, 2022

AutoNation Honda is always a pleasure to do business with. From selling me a vehicle, to servicing my vehicle. Joe Schuber and his service team do an outstanding job. From setting up an appointment to s More

by Jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Schuber
Oct 08, 2022 -

AutoNation Honda West Knoxville responded

Hi Jeff, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

October 01, 2022

The Service Department was Amazing! Very Knowledgeable, Personable and Quick! Got a call about everything. More

by Jill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny
Oct 07, 2022 -

AutoNation Honda West Knoxville responded

We are pleased to hear you had such a positive experience with us, Jill! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 30, 2022

As always, the staff is superb from first contact to last. Technicians and managers are excellent. I trust and appreciate AutoNation Honda West Knox 100%. More

by FT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gentleman at the last desk in the back! And the techs were great too!
Oct 05, 2022 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 30, 2022

Junior was great as usual. Always a pleasure to deal with him. My car was ready exactly when he said it would be. More

by tonyg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Junior
Oct 05, 2022 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

September 29, 2022

Quality of service was good. It would like to see improvements on appointment time just to get a basic oil change. Seems like everytime I call it like 2 weeks to get appointment. More

by PCarm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
Oct 05, 2022 -

AutoNation Honda West Knoxville responded

Hello there! Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 29, 2022

I have always had good service through AutoNation Honda West Knoxville. Never had unreasonable waiting times and I always use coupons and feel like I got a good deal on the price of service. Friendly sta More

by MSW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian
Oct 05, 2022 -

AutoNation Honda West Knoxville responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 28, 2022

Very professional service fast service reasonable cost discussed up front I highly recommend them. Give them a call! More

by Bill373217
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan
Oct 04, 2022 -

AutoNation Honda West Knoxville responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

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