AutoNation Honda West Knoxville - Service Center

The sales tech, David Amerine, was very courteous and friendly. He listened to my description of problems and the service that was performed addressed those problems. My only complaint is the cost. I val friendly. He listened to my description of problems and the service that was performed addressed those problems. My only complaint is the cost. I value having my vehicle serviced at a Honda dealership at times to make sure that "everything Honda" is checked, but the services that can be done at many other places seem to be considerably more expensive than elsewhere. More

Junior was my service advisor made sure my service was done and in a timely manner done and in a timely manner More

Very kind personnel with listening ears and efficient service makes for a more pleasant experience. Ladies restroom is always very clean!!! service makes for a more pleasant experience. Ladies restroom is always very clean!!! More

Excellent fast efficient service. I was helped by 3 different guys--all of them were great. I was helped by 3 different guys--all of them were great. More

Junior was pleasant and helpful, and made sure I only did the maintenance I needed. Nice job! the maintenance I needed. Nice job! More

Brad Skinner provided excellent and prompt service for my Honda Pilot. I highly recommend Auto Nation Honda Honda Pilot. I highly recommend Auto Nation Honda More

Service writer Danny captured the details of my service requirements exactly & precisely. Unfortunately, the "newbie" Express Service technician did not follow the instructions as written, and my wait was requirements exactly & precisely. Unfortunately, the "newbie" Express Service technician did not follow the instructions as written, and my wait was extended until everything requested was done. Service Writer Danny apologized for the "rookie" technicians oversight, and kept me informed during the delay. In the end, Danny helped me by discounting the service charge. In his words, "I can't give you back the extra time you had to wait, but I can give you back some of your money". He was absolutely correct, and gracious in doing that for me. I'll never know who the service technician was, and that is probably all the better. Here's hoping he learns how to read the service ticket and do all of the things listed on the service ticket. More

Very friendly and helpful. The wait time I was given was veery accurate. Look forward to my next visit. The wait time I was given was veery accurate. Look forward to my next visit. More

Staff was very helpful and service was completed quickly. Very pleased with the service that was provided at this dealership! Very pleased with the service that was provided at this dealership! More

Just came in for a oil change and to have a brake light checked and the service department was very helpful and answered all questions. The oil changes are just to expensive. checked and the service department was very helpful and answered all questions. The oil changes are just to expensive. More