AutoNation Honda West Knoxville - Service Center

Excellent customer service and very professional staff. Fast service, I would definitely recommend this dealership. Fast service, I would definitely recommend this dealership. More

The personnel are so friendly and willing to answer any questions I have. I am a widow and my husband always took care of the cars being serviced. I feel comfortable with them and the service department questions I have. I am a widow and my husband always took care of the cars being serviced. I feel comfortable with them and the service department personnel explain everything to you. They are great. More

The were very accommodating. They even fixed a minor detail. Have to write fifteen words They even fixed a minor detail. Have to write fifteen words More

Had an emergency, battery died. Joe Schober got me in immediately and got me on my way, while also doing some of items on my Honda that I requested to be looked at and serviced. Sup Joe Schober got me in immediately and got me on my way, while also doing some of items on my Honda that I requested to be looked at and serviced. Superior service. The Toyota dealership that my wife gets her car serviced at, does not give this type of service. They do not do follow up communication like AutoNation Honda Knoxville does. This is the reason I keep coming back and prefer to work with Joe Schober! More

Great service! Junior is the best! He always schedules my service appointments and lets me know what my car needs. I don’t feel pressured but looked after! Junior is the best! He always schedules my service appointments and lets me know what my car needs. I don’t feel pressured but looked after! More

I’m always impressed by the service advisor. By their honesty and integrity. They help me to extend the life of my vehicle by recommending needed service By their honesty and integrity. They help me to extend the life of my vehicle by recommending needed service More

The waiting area was very comfortable and the service was completed in a timely manner as promised. completed in a timely manner as promised. More

Junior was my service advisor made sure my service was done and in a timely manner done and in a timely manner More

The sales tech, David Amerine, was very courteous and friendly. He listened to my description of problems and the service that was performed addressed those problems. My only complaint is the cost. I val friendly. He listened to my description of problems and the service that was performed addressed those problems. My only complaint is the cost. I value having my vehicle serviced at a Honda dealership at times to make sure that "everything Honda" is checked, but the services that can be done at many other places seem to be considerably more expensive than elsewhere. More

Junior was great! From the first call I made to him, to getting me checked in, to the conversation afterwards and my departure, it was all great. Everything was smooth From the first call I made to him, to getting me checked in, to the conversation afterwards and my departure, it was all great. Everything was smooth, and I don't say this often but the price was even fair cause I called around first. They fed me and my daughter cake too! Everyone was super polite and treated us as people and not a number. Couldn't be happier honestly. Keep it up! More