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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.9
1,104 Reviews

1,104 Reviews of AutoNation Honda West Knoxville - Service Center

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October 26, 2022

Brad Skinner in the service department was very prompt, professional and gave me feedback periodically. Brad did a great job. More

by fleetmgr12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
Nov 03, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 26, 2022

The employees were very friendly and helpful. I have all my work done here and always have a good experience. More

by Lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember the name.
Nov 03, 2022 -

AutoNation Honda West Knoxville responded

Hi Lee! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 25, 2022

They were super helpful and efficient! Excellent customer service. They went above and beyond to accommodate us. More

by Miriah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 02, 2022 -

AutoNation Honda West Knoxville responded

Hi Miriah, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 25, 2022

Best sevice dept I have ever seen. Joe Schober is an outstanding service advisor. I will not be taking my Civic anywhere else. More

by jkeith943
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Shober
Nov 02, 2022 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 24, 2022

Joe Schober always goes out of his way for us. Great service and we will be back! More

by kirkgraves94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Schober
Oct 31, 2022 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 22, 2022

We just showed up due to emissions light. Fuel injectors faulty and replaced while we waited. Excellent! Service. Our dog entertained everyone in the lobby as we waited. Thank you More

by vaedge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All staff on 10-19-22 excellent , Lisa Parasrami
Oct 29, 2022 -

AutoNation Honda West Knoxville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 21, 2022

AutoNation is the best! Danny Ray is spectacular. He's always willing to help, and tries his best to make sure I completely understand what is being done to my vehicle, and More

by Chad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Ray
Oct 28, 2022 -

AutoNation Honda West Knoxville responded

Chad, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 21, 2022

Auto Nation was very thorough with my Honda Odyssey. I took it in for an oil change and they gave it a complete inspection. Brad was very.nice and made sure that I understood the service that it needed. More

by debervin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
Oct 28, 2022 -

AutoNation Honda West Knoxville responded

Hi Debervin, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 20, 2022

I needed an old change in my tires rotated and I called and I got appointment the next day and they had me in and out within an hour and I really appreciated my car getting done so fast More

by Darlenecouch8579
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skinner
Oct 27, 2022 -

AutoNation Honda West Knoxville responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to reach out to us if you need anything. Have a wonderful day.

October 20, 2022

Had very good service advisor - Danny Lee. He kept me posted on repairs and was extremely helpful More

by richard.townsend
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Lee
Oct 27, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to reach out to us if you need anything. Have a wonderful day.

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