AutoNation Honda West Knoxville - Service Center

Always professional and helpful. No work ever completed without consultation first. Also they now send text updates which is a great new way to communicate what is going on with my No work ever completed without consultation first. Also they now send text updates which is a great new way to communicate what is going on with my car. I like that when I am waiting at the dealership. My 2015 Honda has always been serviced here so they know my car's history. More

David Amerine, service advisor, is very thorough with explanation of service needs for my care. His sincerity and honesty is appreciated and is an asset to Honda Accord's team. explanation of service needs for my care. His sincerity and honesty is appreciated and is an asset to Honda Accord's team. More

I purchased my last two vehicles from this dealership. The Service Department is top notch and everyone who works there is friendly & efficient. The Service Department is top notch and everyone who works there is friendly & efficient. More

Thank you for your help with our Acura RL repair. Our car had a major problem when we were on vacation and you did a nice job of repairing it. Also, starting it every few days to make sure it started Our car had a major problem when we were on vacation and you did a nice job of repairing it. Also, starting it every few days to make sure it started when we returned to pick it up. More

First time using this dealership for service since I am new in town. My service rep (David) was friendly, professional, kept me posted on what was going on with my Ridgeline and was straightforward with wh new in town. My service rep (David) was friendly, professional, kept me posted on what was going on with my Ridgeline and was straightforward with what was needed and what could wait for a while. This I appreciated. I will return with my Civic in the future. More

GREAT customer service! Highly recommend this Honda dealership . This is my 2nd CR-V Would purchase another one here. Highly recommend this Honda dealership . This is my 2nd CR-V Would purchase another one here. More

Car was not repaired! Honda acknowledges issue but refuses to fix, leaving me with a $60K irritation!!! Ref. Techline 4557328 Honda acknowledges issue but refuses to fix, leaving me with a $60K irritation!!! Ref. Techline 4557328 More

Brad was very helpful and patient during my service visit, and has always been a great person to deal with. Thanks Brad visit, and has always been a great person to deal with. Thanks Brad More

Great service without a long wait. ...Christian went out of his way to ensure I I was comfortable with outcome. ...Christian went out of his way to ensure I I was comfortable with outcome. More

very friendly--quick service--nice and clean lounge and bath room, could not ask for nothing better, thanks bath room, could not ask for nothing better, thanks More