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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.9
1,104 Reviews

1,104 Reviews of AutoNation Honda West Knoxville - Service Center

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November 25, 2022

We have used Auto Nation exclusively for maintenance on our cars. We have peace of mi d knowing that they used official parts. The service is top notch. While they may not be the cheapest, the trust is wor More

by khopp1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior George
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Nov 26, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to leave a review for us at AutoNation Honda West Knoxville. We're happy we could meet your expectations! We always strive to provide personable and excellent customer service. Thank you again for the review!

November 25, 2022

BEST DEALERSHIP EVER! !!!! AutoNation West is a dealership that stands well beyond and dealership I have worked with!!! Adam, Jason, Scott, Lyric are without reproach!!!! T More

by wuebker95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
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Nov 25, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 24, 2022

Brad, our service rep, did a great job keeping us informed of status, pricing, and timing. More

by Kimberlykeifler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
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Nov 25, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 20, 2022

The side entrance to drop off my car for service was convenient and I was attended to right away. The waiting area was nice too. More

by Valeriefudge
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Elwood
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Nov 23, 2022 -

AutoNation Honda West Knoxville responded

Hello, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

November 20, 2022

The service department is very good and they always have my car done on time. More

by CRVfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Whitaker
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Nov 23, 2022 -

AutoNation Honda West Knoxville responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

November 19, 2022

Fast and easy service upfront pricing enjoying my new tires, the service writer Joe Schober is the best. More

by Brandonreynolds665
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Schober
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Nov 23, 2022 -

AutoNation Honda West Knoxville responded

Hello, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 18, 2022

Customer service was absolutely fantastic, fast and efficient, very happy with the customer service, I will be back. More

by lhamm001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 23, 2022 -

AutoNation Honda West Knoxville responded

Hello, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

November 18, 2022

Great job. Car was ready when they said it would be. Told me of pending maintenance More

by johnault41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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Nov 22, 2022 -

AutoNation Honda West Knoxville responded

Hello, thanks so much for the warm recommendation of the team here at AutoNation Honda West Knoxville. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 18, 2022

Have never had a bad experience at Auto Nation. Professional, knowledgeable, and prompt in services received. Love my Honda! More

by Brendaswhite2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Whiteaker
Report | Print
Nov 22, 2022 -

AutoNation Honda West Knoxville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 17, 2022

The team at AutoNation Honda in Knoxville exemplifies customer service and makes you feel like a valued customer. Your vehicle is in good hands here. Danny Lee was my service advisor and took the time to More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Lee
Report | Print
Nov 21, 2022 -

AutoNation Honda West Knoxville responded

Hello Dave, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Honda West Knoxville. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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