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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.9
1,104 Reviews

1,104 Reviews of AutoNation Honda West Knoxville - Service Center

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December 07, 2022

This location has been an outstanding experience for all of my car servicing. They are thorough, efficient and friendly. We moved here from Florida and I was glad to find an Auto Nation here. More

by nlemmink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
Dec 11, 2022 -

AutoNation Honda West Knoxville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 06, 2022

Dave in the Service Department was so thoughtful in explaining what would happen on this visit. Answered all my questions in a way I understood what he was talking about, very knowledgeable about what More

by lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave in service department
Dec 09, 2022 -

AutoNation Honda West Knoxville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 06, 2022

AutoNation Honda West is my go to for all things related to my Honda Pilot because I can make an appointment online, expect excellent service in a timely manner and I so very much appreciate my Service mana More

by lmrson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Lee.
Dec 09, 2022 -

AutoNation Honda West Knoxville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 05, 2022

Brad Skinner always treats me right and keeps me informed and updated. Offers available discounts. Top notch service. More

by jrandolph298
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
Dec 09, 2022 -

AutoNation Honda West Knoxville responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 05, 2022

Fairly quick and easy appointment. Service writer Brad? aka “the Tall guy” was great and professional. More

by aylward38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad “Tall Guy”
Dec 09, 2022 -

AutoNation Honda West Knoxville responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 02, 2022

Christian, Service Advisor and David, Technician both spent time with me getting battery replaced and discussing other electronics issues. They were courteous, knowledgeable and kept me informed of servi More

by KT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christain, Service Advisor and David, Technician
Dec 04, 2022 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 02, 2022

Service advisor Christian was very helpful. The service was performed extremely quickly and I was in and out in less than an hour. The waiting area was nice and clean. More

by srjames99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Dec 05, 2022 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 02, 2022

Service Guy, Brad, was super nice & sent us out via shuttle to get lunch during our wait. The shuttle drivers, Sidney & Lyric, were so much & very nice!!!! We had a great experience overall!!! More

by amizwilhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad, Sidney & Lyric
Dec 04, 2022 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 01, 2022

I had a very positive experience with the service department at Auto Nation, my first service since purchasing the car back in June. Daniel was so helpful in the reception and follow up with me. I ha More

by drpoole47
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Dec 02, 2022 -

AutoNation Honda West Knoxville responded

Hello, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 28, 2022

Routine oil change and service. They were very busy; but, got it done in timely fashion. Courteous, professional service. More

by JohnT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teffteller
Nov 29, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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