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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.9
1,104 Reviews

1,104 Reviews of AutoNation Honda West Knoxville - Service Center

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January 25, 2023

Convenient Courteous Competent, I hope I feel like they are reliable and I hope I am right. More

by dtramsay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
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Jan 29, 2023 -

AutoNation Honda West Knoxville responded

Hi, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, AutoNation Honda West Knoxville

January 25, 2023

Brad was informative and helpful. The service mechanics were able to finish their job in less time that I thought it would be. More

by George3emerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
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Jan 25, 2023 -

George3emerson responded

Brad was informative and helpful. The service mechanics were able to finish their job in less time that I thought it would be.

January 23, 2023

This is the best service department I have ever been to. As long as Joe Schober is working there I will continue to bring my car there. More

by jkeith943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shober
Report | Print
Jan 26, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 21, 2023

Service rep easy to work with. Seemed to take personal interest. Shuttle service very good with short wait times. More

by penguin7
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
Jan 24, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We hope to be of service to you again in the future. Best wishes, AutoNation Honda West Knoxville

January 21, 2023

I had my oil changed here and have for years … no issues and they treat me fairly. More

by claudianoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Great job Charles
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Jan 24, 2023 -

AutoNation Honda West Knoxville responded

Hi Claudianoe, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda West Knoxville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

January 20, 2023

Appointment for service made easily. Arrived on schedule and Eric was assigned my service rep and took my instructions and questions promptly and professionally. Called me and mentione More

by wstokely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
January 19, 2023

Some time business with automated phone systems make things harder than they need to be. More

by rserkland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Amerine
Report | Print
Jan 22, 2023 -

AutoNation Honda West Knoxville responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

January 19, 2023

Great customer service! Always polite and makes sure I'm happy with the service. Really the only place I even want to take my car. More

by jamiebailey11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristian
Report | Print
Jan 23, 2023 -

AutoNation Honda West Knoxville responded

Hello, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

January 18, 2023

Very pleased with the service we received on January 12,2023 at AutoNation in Knoxville TN. They came and told me when they took my vehicle back to be serviced. When the serviced was finished they came More

by Snowman 😊
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Schober
Report | Print
Jan 22, 2023 -

AutoNation Honda West Knoxville responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 18, 2023

Well organized procedure, courteous, comfortable facility. Professionally run in all aspects. Was kept informed and treated with respect. More

by guthridge40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
forgot name of service mgr.
Report | Print
Jan 22, 2023 -

AutoNation Honda West Knoxville responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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