Back

AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.9
1,104 Reviews

1,104 Reviews of AutoNation Honda West Knoxville - Service Center

Sort by
February 09, 2023

I had a great experience all the way around. They were very accommodating to set up my appointment. There was no hassle to drop my car off to get the service done. And they were done really q More

by frogdiesel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Teffeteller Jr.
Feb 12, 2023 -

AutoNation Honda West Knoxville responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 06, 2023

My advisor Jr. is wonderful. He listens to my concerns and addresses all my issues. More

by Rblacker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George teffeteller
Feb 09, 2023 -

AutoNation Honda West Knoxville responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 03, 2023

I have been a customer to AutoNation Honda West Knoxville since 2005. I have used the service department for all service on three vehicles since that time. Recently I dealt with Christian Elwood for the se More

by RGregory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Elwood
Feb 07, 2023 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

February 02, 2023

Driving through Tennessee, I had a tire emergency. Danny Lee was so kind and friendly, and helped me de-stress. He got the problem fixed very fast, and got me back on the road with the assurance that More

by fridadita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Lee
Feb 06, 2023 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 01, 2023

Great service and they always explain needed maintenance vs what I can wait on for next time. More

by A Engle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Lee, Lyndsay
Feb 03, 2023 -

AutoNation Honda West Knoxville responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda West Knoxville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

January 29, 2023

This dealership has done a great job keeping every Honda we have owned in trustworthy condition. Joe Schober has always been honest with us about each service that our Accord needs. More

by 9xsowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Schober
Feb 02, 2023 -

AutoNation Honda West Knoxville responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda West Knoxville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

January 29, 2023

The professional staff that works hard to fix difficult problems. I appreciate the Service Department at AutoNation! More

by jdean67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott and David
Feb 02, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda West Knoxville! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 29, 2023

The service department was excellent! They fixed my car quickly, and kept me updated in the status of my vehicle. I felt they were fair, honest, and helpful. I will definitely return! More

by KFlohra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Feb 02, 2023 -

AutoNation Honda West Knoxville responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 29, 2023

George and the service department fixed my car correctly. They knew what was wrong. My car has not worked this well in a long time. More

by lboehlein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Teffeteller
Feb 02, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda West Knoxville! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 27, 2023

West Side Honda has always given us great service and working with Joseph Schober has been a great experience, his professional and friendly attitude and his knowledge and experience make the process of More

by skipmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Schober
Jan 30, 2023 -

AutoNation Honda West Knoxville responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda West Knoxville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

...
23
...