AutoNation Honda West Knoxville - Service Center
Knoxville, TN
1,116 Reviews of AutoNation Honda West Knoxville - Service Center
Scott, the service director, is extremely honest, professional, knowledgeable, and helpful!!! He always goes above and beyond to work within your schedule and get the car repairs completed in a timel professional, knowledgeable, and helpful!!! He always goes above and beyond to work within your schedule and get the car repairs completed in a timely fashion!!! More
I went in for routine service and was placed with the service representative, Danny E. He explained everything that was to be done. When they found that my brakes needed to be replaced, he explained service representative, Danny E. He explained everything that was to be done. When they found that my brakes needed to be replaced, he explained in detail what wold be done. During my wait, there was a wind storm taking the electricity out. Without electricity, nothing could be done, so they offered me a shuttle home, but I had a friend pick me up instead. The electricity didn't come back on until sometime during the night. My car was serviced quickly the next morning and I was able to leave to get ready for a trip. I have never had anything but great service at this location, but today was exceptional. More
Fast knowledgeable service. The technician kept me informed on everything being done to my vehicle, and got me out an hour sooner than estimated. Kind, courteous, professional The technician kept me informed on everything being done to my vehicle, and got me out an hour sooner than estimated. Kind, courteous, professional service. Something that seems rare to find these days. My thanks to all involved! More