AutoNation Honda West Knoxville - Service Center
Knoxville, TN
1,104 Reviews of AutoNation Honda West Knoxville - Service Center
I went in for routine service and was placed with the service representative, Danny E. He explained everything that was to be done. When they found that my brakes needed to be replaced, he explained service representative, Danny E. He explained everything that was to be done. When they found that my brakes needed to be replaced, he explained in detail what wold be done. During my wait, there was a wind storm taking the electricity out. Without electricity, nothing could be done, so they offered me a shuttle home, but I had a friend pick me up instead. The electricity didn't come back on until sometime during the night. My car was serviced quickly the next morning and I was able to leave to get ready for a trip. I have never had anything but great service at this location, but today was exceptional. More
Fast knowledgeable service. The technician kept me informed on everything being done to my vehicle, and got me out an hour sooner than estimated. Kind, courteous, professional The technician kept me informed on everything being done to my vehicle, and got me out an hour sooner than estimated. Kind, courteous, professional service. Something that seems rare to find these days. My thanks to all involved! More
Had a great experience at Auto Nation Honda! My service advisor Brad was courteous and made sure I understood additional work my Ridgeline needed. My service advisor Brad was courteous and made sure I understood additional work my Ridgeline needed. More
I get great service at AutoNation Honda in West Knoxville. Brad goes the extra mile to make sure everything is done in a timely manner and I am kept informed if I am waiting at the dealership. They Knoxville. Brad goes the extra mile to make sure everything is done in a timely manner and I am kept informed if I am waiting at the dealership. They have a nice waiting area and good Wi-Fi, so I can work on my computer while waiting. More