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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.9
1,104 Reviews

1,104 Reviews of AutoNation Honda West Knoxville - Service Center

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March 29, 2023

AutoNation Honda West Knoxville's service department is awesome. In and out in 49 minutes for an oil change and tire rotation. More

by David Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tall Guy
Apr 01, 2023 -

AutoNation Honda West Knoxville responded

Hi David , it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 29, 2023

Always friendly and good service done in a timely manner. A pleasure doing business here in both sales and service. More

by Honda review
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Lee
Apr 01, 2023 -

AutoNation Honda West Knoxville responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 23, 2023

Excellent service - on time and thorough - staff is always pleasant and helpful. I have been taking my vehicles here for years and am very satisfied. More

by Subvet701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheistian
Mar 28, 2023 -

AutoNation Honda West Knoxville responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda West Knoxville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

March 23, 2023

I was in and out quickly for my oil change and the recommended wiper blade replacement. Waiting room was clean and everyone was pleasant. More

by aosgerby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Amerine
Mar 28, 2023 -

AutoNation Honda West Knoxville responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 22, 2023

Received outstanding service from everyone we camein contact with. Our service advisor was excellent and actually was able to save us some money. Our service was quick as well. Our vehicle a 2021 CRV wa More

by CONJON1970
Recommend Dealer
Yes
Employees Worked With
R Rahman and Ken Kauffman
Mar 26, 2023 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 20, 2023

I called AutoNation Honda to see if they could help me when my Odyssey battery was to weak to start the car. They said to bring it in and they would work me into their schedule. On arriving they promptly More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service personnal
Mar 23, 2023 -

AutoNation Honda West Knoxville responded

Hi Bob, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 18, 2023

This was a service appointment. My service writer was Charles Whitaker. I have delt with AutoNation Knoxville since my purchase there. I always work with Mr Whitaker and he's right More

by Kiladog4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Whitaker
Mar 21, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 17, 2023

The appointment was available the following day and right on time, explained everything that was done and I felt confident the issue was handled More

by cathyecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
Mar 21, 2023 -

AutoNation Honda West Knoxville responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 16, 2023

Scott, the service director, is extremely honest, professional, knowledgeable, and helpful!!! He always goes above and beyond to work within your schedule and get the car repairs completed in a timel More

by wuebker95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Mar 20, 2023 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 16, 2023

Good service. They are always good about explaining what needs to be done and communicating. More

by Karilapins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior
Mar 20, 2023 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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