AutoNation Honda West Knoxville - Service Center

Service Advisor Brad was super friendly and helpful! It was my first experience at that dealership and will certainly return next month for brake work. It was my first experience at that dealership and will certainly return next month for brake work. More

Everyone was friendly and the dealership and waiting area was clean and organized. They also had a good selection of snacks. was clean and organized. They also had a good selection of snacks. More

Always get me in and out quickly and make sure everything is looked at and repaired is looked at and repaired More

Polite, professional and timely. Was very thorough about reviewing future needs for my vehicle service. Was very thorough about reviewing future needs for my vehicle service. More

I have purchased two Honda Accords from AutoNation/West Honda... Both have been excellent vehicles. The service department is excellent, as is Brad, my service advisor. The Service Manager Joseph is also e Honda... Both have been excellent vehicles. The service department is excellent, as is Brad, my service advisor. The Service Manager Joseph is also excellent. He is very personable and gets right to potential issues to assure that i am driving a safe and reliable vehicle. In a recent service appointment there were a couple of snags or concerns. .Sometimes the best measure of an excellent service department is the effort made to resolve an issue. AutoNation Honda scored perfectly in my experience. I am fortunate to entrust my Accord to this dealership. More

Gave me a ride home then picked me up when ready. Very pleasant experience. Only 2 hours for recall Very pleasant experience. Only 2 hours for recall More

Brad Skinner did a wonderful job taking care of my Accord. Thank you Brad and to the entire Service Department! Accord. Thank you Brad and to the entire Service Department! More

I purchased a used vehicle and some work supposedly done by their dealership in Morristown (now closed) hadn't been done. The GM and the salesman, David Kraning, told me to bring it back and they would "mak by their dealership in Morristown (now closed) hadn't been done. The GM and the salesman, David Kraning, told me to bring it back and they would "make it right." I did, they did. I'm satisfied with the work and the attention/service I received. More

I purchased my CRV from Honda West AutoNation and have been pleased with the service for over 8 years. I take it for regular maintenance and the thing I like about AutoNation Honda West is the give me the been pleased with the service for over 8 years. I take it for regular maintenance and the thing I like about AutoNation Honda West is the give me the option of things that need to be done without a big sales talk so I can make my own decision of what is best for my car at that time and what I can afford. They seem to recognize that people do not like pressure More

The service tech drove my car with me and really listened to my concerns. He also informed me of features on my car that I wasn’t aware of and how to turn them on or off. He fully looked over everything to m to my concerns. He also informed me of features on my car that I wasn’t aware of and how to turn them on or off. He fully looked over everything to make sure I was 100% comfortable. More