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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.9
1,104 Reviews

1,104 Reviews of AutoNation Honda West Knoxville - Service Center

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April 08, 2023

The customer service was excellent especially Brad Skinner who was very friendly and kept me informed throughout the service process. More

by bccunning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
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Apr 20, 2023 -

AutoNation Honda West Knoxville responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

April 06, 2023

Very prompt service at this dealership. Everything was explained by the very professional service representative. More

by jbirdwell2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, Zain
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Apr 20, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

April 06, 2023

Absolutely flawless and I have been servicing my 1st car at AutoNation for 6 years, my new car will also be going to AutoNation! Hands down best place. More

by canela
Recommend Dealer
Yes
Employees Worked With
Sam Condine and Joe Schrober
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Apr 20, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 06, 2023

I was in and out in less than two hours and David was great to explain all the service to me. Waiting area was clean and comfortable and plenty of coffee for the wait! More

by Anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Apr 08, 2023 -

AutoNation Honda West Knoxville responded

Hi Anne, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 04, 2023

Great service very quick and easy with no problems! Will definitely be going back in for all my services. Really appreciated the oil change coupon online as well! Thank you! More

by Zshepard4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior
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Apr 07, 2023 -

AutoNation Honda West Knoxville responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 03, 2023

Junior is always great to work with! Scheduled me for a last minute oil change before long trip. He's the best! More

by tonyg
Recommend Dealer
Yes
Employees Worked With
Junior
Report | Print
Apr 06, 2023 -

AutoNation Honda West Knoxville responded

Hi Tonyg, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda West Knoxville! If you need more help, our team is available to talk -- safe travels!

April 03, 2023

Bought the vehicle three years. We got a fair deal on the vehicle. The service since then had been great. They really care about our needs. More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Teffeteller
Report | Print
Apr 06, 2023 -

AutoNation Honda West Knoxville responded

Hi Terry, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 03, 2023

I have always had a good experience here with Brad! And it’s his birthday this month so he deserves an extra shoutout! More

by katieward14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
Report | Print
Apr 06, 2023 -

AutoNation Honda West Knoxville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 31, 2023

Very friendly, efficient, and timely. The service department has always done a great job for me. More

by LewOBX
Recommend Dealer
Yes
Employees Worked With
Christian
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Apr 05, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 29, 2023

AutoNation Honda West service department are both professional and friendly. I can count on them to make sure my car is ready for the road. The staff is always pleasant and give full explanations More

by Ellen Hitchcock
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
Apr 01, 2023 -

AutoNation Honda West Knoxville responded

Hi Ellen, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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