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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.9
1,104 Reviews

1,104 Reviews of AutoNation Honda West Knoxville - Service Center

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May 06, 2023

Love working with Brad Skinner in the servicing department. He gives honest insight on what needs to be done to keep my car running and helps me prioritize what’s most important. He also makes su More

by K Bell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
May 09, 2023 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 04, 2023

Scheduled for an oil change, in their service checklist they found our battery failed it’s test, car was under warranty and the battery was replaced with a new one. Very appreciated that was looked at and More

by cszmuc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Reilly
May 09, 2023 -

AutoNation Honda West Knoxville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 01, 2023

The Dealership and Christian did a great job taking care of us. I always am pleased with their services. More

by murrays04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
May 04, 2023 -

AutoNation Honda West Knoxville responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 28, 2023

Always efficient wonderful service. My service rep David Amerine is tops. Also clean and nice staff inside. More

by Magblos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Amerine
May 01, 2023 -

AutoNation Honda West Knoxville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

April 26, 2023

Joe is an excellent service rep. He always is ready to help and answer any questions that I may have. More

by plasskaren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Schober
May 01, 2023 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

April 25, 2023

Great sales and service personnel, prices on parts are too high in my opinion just saying. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Elwood
Apr 28, 2023 -

AutoNation Honda West Knoxville responded

Hi John, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 24, 2023

Excellent service by Brad on my Accord! Many thanks also to Scott, Thank you for always taking great car of my car. More

by Leslie Jan Shotts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Apr 27, 2023 -

AutoNation Honda West Knoxville responded

Hi Leslie, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

April 22, 2023

Rrhaman from the Service Department of Auto Nation Knoxville delivered A+ service. He was kind, thorough, arranged a shuttle for me, and answered all my questions. Used to be I would ask for nice Osca More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rrahman
Apr 22, 2023 -

Lisa responded

Rrhaman from the Service Department of Auto Nation Knoxville delivered A+ service. He was kind, thorough, arranged a shuttle for me, and answered all my questions. Used to be I would ask for nice Oscar & Joe, who aren’t there anymore, and tried to avoid a few staff from the old days who weren’t that nice, acted like every question was dumb/a burden. Rrahman was very nice and I’ll ask for him in the future. Thank you!

Apr 27, 2023 -

AutoNation Honda West Knoxville responded

Hi Lisa, we appreciate you taking the time to leave us a response. If you need more help, our team is available to talk -- safe travels!

April 21, 2023

Great discounts on service. Service person did an exceptional job working with me on discovered repair needs after the maintenance inspection. As well, worked in my second car More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior
Apr 27, 2023 -

AutoNation Honda West Knoxville responded

Hi Richard, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 20, 2023

I came into the Honda dealership to have my CRV fixed (sunroof) I dropped it off at 9 am someone called at 11 am same day to talk to us about some other services needed. My husband couldn’t answer the ph More

by CMMiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Apr 27, 2023 -

AutoNation Honda West Knoxville responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you need more help, our team is available to talk -- safe travels!

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