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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.9
1,104 Reviews

1,104 Reviews of AutoNation Honda West Knoxville - Service Center

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June 07, 2023

Great experience. David was my service advisor and Zach completed the repair. They were both friendly and helpful. David made sure the parts were ordered and kept m More

by jaheard79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, Zach
Jun 11, 2023 -

AutoNation Honda West Knoxville responded

We are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 05, 2023

Our service advisor (Brasd) was excellent! He addressed every issue we had and explained everything that needed to be done. He was professional, courteous,. attentive and friendly. More

by horacebennett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
Jun 09, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 05, 2023

Greeted with a smile and did not keep waiting. Listened to problems and handled in a timely manner. More

by Rosemary Hayden
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
David
Jun 08, 2023 -

AutoNation Honda West Knoxville responded

Rosemary, thank you for your positive review. We're happy to have been of service to you. We are always more than happy to assist you if anything else comes up. Take care!

June 02, 2023

The staff is courteous and kind. They discuss what needs to be done and the cost before they work on your car. More

by bo71265
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember
Jun 05, 2023 -

AutoNation Honda West Knoxville responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 01, 2023

Everything went well as expected. Agent was great at his work and explained everything to my satisfaction More

by Waynebediako
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tall guy
Jun 05, 2023 -

AutoNation Honda West Knoxville responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Honda West Knoxville. If you have any further questions, please give us a call. We're always happy to help! Take care!

June 01, 2023

Selection of car. Service after the sale. Always greeted with a smile.. Service person was able to get 2 recall done along with annual service. More

by waddelll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Teffeteller
Jun 05, 2023 -

AutoNation Honda West Knoxville responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

June 01, 2023

The service department is always so helpful. Joseph helped me this time and was so amazing and helpful! More

by AmandaB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Jun 05, 2023 -

AutoNation Honda West Knoxville responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

May 31, 2023

Always can count on my service rep to give me good advice as he did again yesterday! More

by Magblos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Amerine
Jun 02, 2023 -

AutoNation Honda West Knoxville responded

We are pleased to hear you had such a positive experience with us, Magblos! Feel free to stop by if you ever need any more help.

May 30, 2023

The employees are friendly and very helpful. I have always gotten timely help and enjoyed my visit. More

by may_sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Elwood
Jun 01, 2023 -

AutoNation Honda West Knoxville responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 30, 2023

I think this was a surprise fire the very best dealership. I could find I really enjoyed my Honda Accord hopefully in the future. I will be able to purchase another one because I just love it. More

by Mdrake4586
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Jun 01, 2023 -

AutoNation Honda West Knoxville responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

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