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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.8
1,101 Reviews

1,101 Reviews of AutoNation Honda West Knoxville - Service Center

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June 09, 2023

stopped in to inquire about a recall. Brad took us right in, said probably had the parts in stock. Turned out they did and got us outta there in less than half an hour. Everybody was cour More

by jcsirs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Jun 14, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to leave us feedback. If you have any further questions, please give us a call. We're always happy to help!

June 09, 2023

Junior is excellent to work with. They keep you informed on the complete process while your car is being serviced. I have been with them for years and very satisfied with their exce More

by benscott1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior
Jun 14, 2023 -

AutoNation Honda West Knoxville responded

Hi, we're happy to hear you had such a positive experience with our team! If you need more help, our team is available to talk -- safe travels!

June 08, 2023

Very pleased with service, knowledge, and friendliness of service department. Would recommend Auto Nation to others. More

by philipehale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
Jun 13, 2023 -

AutoNation Honda West Knoxville responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 08, 2023

Brad took care of our maintenance very efficiently and effectively, and thoroughly explain how the transmissions work, which answered my question. We truly appreciate his help, will definitely recommend More

by CT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Jun 12, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda West Knoxville! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 08, 2023

Good and no I do not want to write fifteen words. I have nothing else to say More

by Dkj5050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Jun 13, 2023 -

AutoNation Honda West Knoxville responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 07, 2023

Good experience with sales and service. Will continue to use their sevives for my Hondas More

by Fawad01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cant remember
Jun 11, 2023 -

AutoNation Honda West Knoxville responded

We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

June 07, 2023

Super helpful and friendly staff. The AutoNation Honda Knoxville store is conveniently located for serving needs. More

by HJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Lee
Jun 11, 2023 -

AutoNation Honda West Knoxville responded

We are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

June 07, 2023

Great experience. David was my service advisor and Zach completed the repair. They were both friendly and helpful. David made sure the parts were ordered and kept m More

by jaheard79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, Zach
Jun 11, 2023 -

AutoNation Honda West Knoxville responded

We are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 05, 2023

Greeted with a smile and did not keep waiting. Listened to problems and handled in a timely manner. More

by Rosemary Hayden
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
David
Jun 08, 2023 -

AutoNation Honda West Knoxville responded

Rosemary, thank you for your positive review. We're happy to have been of service to you. We are always more than happy to assist you if anything else comes up. Take care!

June 05, 2023

Our service advisor (Brasd) was excellent! He addressed every issue we had and explained everything that needed to be done. He was professional, courteous,. attentive and friendly. More

by horacebennett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
Jun 09, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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