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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.8
1,101 Reviews

1,101 Reviews of AutoNation Honda West Knoxville - Service Center

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July 21, 2023

Service was timely. Service rep was friendly professional and kept us informed. He did a great job More

by Jlocke5553
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rrahman
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Jul 25, 2023 -

AutoNation Honda West Knoxville responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda West Knoxville. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 21, 2023

It was a very good service experience. We were pleased with the service experience. Thanks. More

by capps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know their names.
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Jul 24, 2023 -

AutoNation Honda West Knoxville responded

Hi, we appreciate your positive review about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 14, 2023

Efficient, courteous and complete explanation of services. Joe has been an excellent service representative. Continues to be customer focused. More

by John Harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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Jul 18, 2023 -

AutoNation Honda West Knoxville responded

Hello John, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 13, 2023

The best dealership I've ever been to and Mr Schober is the best technician I've ever had More

by jkeith943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shober
Report | Print
Jul 17, 2023 -

AutoNation Honda West Knoxville responded

Hi, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

July 12, 2023

On my visit on Saturday, I received good, timely service and received detailed information on new Hondas. More

by Kate
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
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Jul 17, 2023 -

AutoNation Honda West Knoxville responded

Hi Kate, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 12, 2023

They did a good job with servicing the vehicle on a busy day in the service department. More

by jmoffatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Whitaker
Report | Print
Jul 17, 2023 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 09, 2023

I was totally satisfied with the service received and the communication provided by the Service Advisor. More

by henryferrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Teffeteller
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Jul 12, 2023 -

AutoNation Honda West Knoxville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 07, 2023

Always get excellent service work from ease of appointment to completion of work in a timely mannefr More

by glennmcnish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
Report | Print
Jul 07, 2023 -

glennmcnish responded

I have always been well pleased with the service work I have received throughout the lifetime of my Honda Element

Jul 11, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 05, 2023

Had an unfortunate break down of my daughters car. Had to be towed in right before a holiday. My service advisor and his group of technicians was very helpful in getting to her car in between other ap More

by david
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lee
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Jul 07, 2023 -

AutoNation Honda West Knoxville responded

Hi David, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 04, 2023

I was able to make an appointment that fit my schedule. The multi-point inspection of car systems found everything to be satisfactory. The service representative was polite, and the required service comple More

by cottonbor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Whiteaker
Report | Print
Jul 06, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

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