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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.8
1,101 Reviews

1,101 Reviews of AutoNation Honda West Knoxville - Service Center

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August 10, 2021

My representative, Lyric Lay, was very helpful, kind, and respectful. I appreciated how comprehensive her explanations of services and charges were. More

by Amy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyric Lay
Aug 11, 2021 -

AutoNation Honda West Knoxville responded

Hello Amy, thank you for your kind review; we are happy to pass along your comments to Lyric here at AutoNation Honda West Knoxville! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 09, 2021

Service is always on time. The staff are friendly and professional. Service is always on time. The staff are friendly and professional. Service is always on time. The staff are friendly and professiona More

by HondaEnthusiast
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Klimek
Aug 11, 2021 -

AutoNation Honda West Knoxville responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda West Knoxville. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 09, 2021

Got me in on time great customer service offered me quotes on other services I needed More

by Nieecy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George
Aug 11, 2021 -

AutoNation Honda West Knoxville responded

Hello Nieecy, thank you for your positive review. We're happy to have been of service to you. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 09, 2021

J.Schober service rep was great. AC service brought in for fixed first time. Mechanics did tell service rep needed new brakes, which vehicle did not need. More

by PDay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
J Schober
Aug 11, 2021 -

AutoNation Honda West Knoxville responded

Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

August 09, 2021

Brandon was super nice,very professional and went out of his way to make sure we were taken care of. More

by delliabennett52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon, Nancy
Aug 11, 2021 -

AutoNation Honda West Knoxville responded

Hello , thanks for your praise and kind comments about Brandon. We're always here to provide exceptional service at a great value and we hope you'll consider us again in the future!

August 07, 2021

I always have my car serviced at Autonation Honda. They always take care of me! More

by jcarlaadkisson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan
Aug 19, 2021 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 06, 2021

With an appointment my oil change took over 3 hours the tech who checked me in saw me looking for my car after 2 hours and said she would check in progress I went to ask her an hour later and she has gone More

by Mk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Do not have
Aug 19, 2021 -

AutoNation Honda West Knoxville responded

Thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!

August 06, 2021

always a pleasure. they are very friendly and professional. nice clean waiting area and restrooms. kept me up to date on what they were doing and what they recommended. many thanks for a job well More

by jtsowers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trista messer
Aug 19, 2021 -

AutoNation Honda West Knoxville responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

August 05, 2021

Bill gave some coupons and saved some money and he very caring and professional, And station has sanitizers and mask for customers everywhere. They are taking lot of precautions to fight Covid . so happy More

by usha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill
Aug 19, 2021 -

AutoNation Honda West Knoxville responded

Hi Usha, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

August 05, 2021

Have been a loyal customer (for service and vehicles) for 10+ years. Great service and appreciate our service advisor, Lyric, for accommodating our schedule. The great service is what keeps us coming back to More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyric
Aug 19, 2021 -

AutoNation Honda West Knoxville responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Honda West Knoxville. We hope to see you soon!

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