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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.8
1,101 Reviews

1,101 Reviews of AutoNation Honda West Knoxville - Service Center

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August 16, 2021

I was traveling and had issues with my Honda. I called and they were able to get me in and get me on the road quickly. I believe it was Rebecca I talked to on the phone and Junior who helped me in the ser More

by Zeus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca (I think!) and Junior
Aug 19, 2021 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 16, 2021

I am very pleased with the service department at AutoNation Honda. They are very customer service oriented and try to take care of the customer's problems. The staff is very professional and efficie More

by flandersdog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David at the service desk
Aug 19, 2021 -

AutoNation Honda West Knoxville responded

Thanks so much for the warm recommendation of the team here at AutoNation Honda West Knoxville. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 15, 2021

I have bought several cars from this dealership. I have always had the best service. More

by Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Russell
Aug 19, 2021 -

AutoNation Honda West Knoxville responded

Hello, we appreciate you taking the time to leave us this feedback. We always strive to provide personable and excellent customer service. Thank you for the review!

August 13, 2021

Great service! Junior (service rep), took care to get the job done quickly and well. I have had my Hondas serviced at this location for thirteen years and plan to keep on going there. More

by bwallacetn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Junior
Aug 19, 2021 -

AutoNation Honda West Knoxville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

August 13, 2021

I was in for one of my six prepaid oil changes and maintenance checks. I encountered absolutely no issues. The service advisor, William Klimek, was very helpful and explained everything as necessary. More

by patsybohanan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Klimek
Aug 19, 2021 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 13, 2021

I have been servicing my Hondas at this dealer since 2009. They have always been fair and efficient. I have a pre paid service agreement and experienced no problems with my 1 year old CR-V. More

by RB gal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyric Lay
Aug 19, 2021 -

AutoNation Honda West Knoxville responded

Hi, we appreciate you taking the time to leave us a response! If you ever need help, just give us a call. Happy motoring!

August 12, 2021

Great service as always. AutoNation does just about everything for my 22 year old S2000. They check more than the oil level when I get an oil change. Th6ese notifications allow me to stay on top of a More

by Grainger49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Schobel
Aug 19, 2021 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

August 12, 2021

Fast, efficient, informative and taken care of. Appreciate being updated and reporting found problems. Thank you More

by Italianladee55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Teffeteller
Aug 19, 2021 -

AutoNation Honda West Knoxville responded

Hi, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you again for the review!

August 11, 2021

Always very professional and helpful, highly recommend. Service department crew is very attentive to the customer. My vehicle was scheduled for an oil change, however they were not able to get to me in ti More

by coxdm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill
Aug 19, 2021 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 11, 2021

I have had my car serviced at West Knoxville Honda since I purchased it there in 2013. Each visit has been more than satisfactory, including the most recent. My service representative could not have been mo More

by Bama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyric Lay
Aug 19, 2021 -

AutoNation Honda West Knoxville responded

Hi Bama, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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