AutoNation Honda West Knoxville - Service Center

Performed service on my vehicle. Work done quickly and in the time frame quoted. Communicated well during service, and suggested additional work, but was not pushy about it. the time frame quoted. Communicated well during service, and suggested additional work, but was not pushy about it. More

The location is convenient for me, the people who work there are professional and friendly, and I always get good service. there are professional and friendly, and I always get good service. More

Great customer service and a short wait for an oil change and tire rotation and tire rotation More

The service department is Reliable. They have Good customer service. Clean facilities in this dealership. I feel that my service advisor treats me fairly. I have used this dealership for almost thi customer service. Clean facilities in this dealership. I feel that my service advisor treats me fairly. I have used this dealership for almost thirty years. More

The staff is always helpful friends and tend to exceed their commitments. I highly recommend. their commitments. I highly recommend. More

Service rep was friendly, knowledgeable, and patient. I feel I can trust Joe when I come to AutoNation for my service needs. I'll be back in a couple of weeks to have my other Honda serviced. feel I can trust Joe when I come to AutoNation for my service needs. I'll be back in a couple of weeks to have my other Honda serviced. More

Brought car in for oil and transmission service plus tire rotation, wipers and filters for vacation trip. They had car done in 1 hour and service writer gave me some discounts. Always a good experience! rotation, wipers and filters for vacation trip. They had car done in 1 hour and service writer gave me some discounts. Always a good experience! More

Everything was fine regarding my oil change except. My oil quality indicator % was not reset. The window sticker for the next scheduled service was not replaced. I brought my car in once before for an o oil quality indicator % was not reset. The window sticker for the next scheduled service was not replaced. I brought my car in once before for an oil change and it was not done. I drive to Orlando Florida with an oil level that would not even touch the dipstick!!!! This time it looked like the oil had been changed. Indicators are important signs that customers take as careful treatment and trust worthy dealerships. More

At this dealership, there is always a comfortable place for me to sit on the lobby or outside on the bench if I prefer the fresh air of outside. It is always roomy, spacious, clean, provides coffee, the for me to sit on the lobby or outside on the bench if I prefer the fresh air of outside. It is always roomy, spacious, clean, provides coffee, the coffee is much appreciated. More

This was my service visit since I purchased the Passport. Mr. Joe Schober, my service advisor, was very knowledgeable and professional. He was able to help with me with the problems I was having with the so Mr. Joe Schober, my service advisor, was very knowledgeable and professional. He was able to help with me with the problems I was having with the so called “safety systems” on the vehicle. Most people have problems letting the vehicle make decisions about braking and keeping the car on the road and I am certainly one of them. More