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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.8
1,101 Reviews

1,101 Reviews of AutoNation Honda West Knoxville - Service Center

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August 27, 2021

Great service always professional! Our car is in good hands here. More

by D. Taylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyric
Sep 03, 2021 -

AutoNation Honda West Knoxville responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

August 27, 2021

Excellent service. Service advisor explained the necessary repairs required, ordered the parts and our car is working perfectly. More

by Joel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph schober
Sep 03, 2021 -

AutoNation Honda West Knoxville responded

Hi Joel, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 26, 2021

This Auto Nation Dealership has to be one of the best Honda Sales and Service locations in the USA. Joe Schober is my service writer. He is attentive to my needs and the service team as a whole are first More

by Billbass55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Shober
Sep 01, 2021 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 25, 2021

We love this dealership everyone is so kind and welcoming right when you pull in for service! Junior always goes above for his customers! Thank you Auto Nation Honda West Knoxville! More

by Jessica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Junior
Aug 30, 2021 -

AutoNation Honda West Knoxville responded

Hi Jessica, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 24, 2021

The service department is top notch! These folks are the most accommodating on the planet. I am so pleased with how they take care of my Honda Passport! More

by sherry g
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Teffeteller
Aug 30, 2021 -

AutoNation Honda West Knoxville responded

Hi Sherry, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 24, 2021

Employees are knowledgeable and have experience and very professional and very polite. More

by Parisakadkhoda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I forgot his name
Aug 30, 2021 -

AutoNation Honda West Knoxville responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need help, just give us a call. Happy motoring!

August 23, 2021

Nancy is always so easy to work with. She goes out of her way to help. I had my oil changed and tires rotated and I was out in about an about 1 1/2 hours. More

by debby
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy
Aug 31, 2021 -

AutoNation Honda West Knoxville responded

Hello, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 22, 2021

Always a pleasure to work with Joe. Service is always good. Unfortunately my last visit was lengthy. Two and a half hours for an oil change and tire rotation. More

by thereselange
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Schober
Aug 31, 2021 -

AutoNation Honda West Knoxville responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

August 20, 2021

My service advisor, Brandon actually kept me informed of the progress of my vehicle. He by far has been the friendliest and most informative advisor I have had to date at this service department. I had ser More

by hallcm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Russell
Aug 25, 2021 -

AutoNation Honda West Knoxville responded

Hallcm, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda West Knoxville! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 20, 2021

I was referred to Joe Schober by a friend, and he's been an excellent person to work with! The entire staff at this location is awesome. Always friendly, efficient, and the work is reliable and well priced. More

by jordanetilley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Schober
Aug 25, 2021 -

AutoNation Honda West Knoxville responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

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